Wrong Channel Guide

[Daugh]

My Tablo doesn’t show the right program guide for WPXI-TV 11.4 (PCNC), in Pittsburgh. It shows FaveTV. On the channel line up it show PCNC, but not on the channel guide. I’ve tried to rescan, but nothing has changed. I know that PCNC doesn’t show up on many channel listings, but why would it show up as FaveTV? Is there a known fix?

[TonyRI]

The usual advice from others is to try another local zip code, or if that doesn’t work, to open a support ticket. e.g.:

Wrong Program Guide for one Channel

One of about 100 channels on my tablo is identified incorrectly, the channel is Newsnet, but shown as PBS. I can watch the channel with the HD quality without any technical issues, but since the program guide is wrong, time after time I schedule recording of a movie and see news instead. I’ve opened a ticket, but maybe somebody has a quick fix for this already?

So many channels with wrong guide

When will tablo start letting users fix incorrect guide data? Is it that hard to add a function that allows you to fix a mismatched guide. I have several of these errors and it’s very frustrating. In the past support has not helped saying firmware would eventually resolve this. No new firmware for a very long time. Still don’t understand why 6 of the best channels I get on my TV tuner aren’t picked up in scans. They’re local and strong signals? After two years I have not seen even a 1% Improveme…

[Trainman]

I have similar problems on Long Island, NY. I’ve opened up tickets with Tablo support. Their suggestions did not help. The issue seems to be with the database vendor.

[DMeyer]

I have a similar problem, except in my case the program data for one channel is missing. Tablo support directed me to the following link:

Adding Missing Guide Data

At the bottom of the page you will see a March 2024 Update that describes a problem with their data provider which implies there will not be a quick fix.

I also have three PBS sub-channels that are incorrectly sequenced (the channel does not match the guide programs). However, when I scanned the channels on the TV, directly connected to an antenna, I had the same incorrect results. So this was not a problem with the Tablo or data provider, but instead there appears to be some error with the translator on the particular tower we receive. I contacted PBS and they said there was some maintenance done and the problem was rectified. However, I’m still seeing the same results, so I’m trying to check back with them. So there can be many players involved with these problems.