Hello. I downloaded and installed the Tablo Ripper (64bit WIndows) to my Windows notebook computer. I figure the next thing to do is to connect it to my Tablo, right? I'm not on the same subnet as the Tablo. So "select Tablo" does not do anything -- there is nothing in the drop-down list.
I do however have the static (routable) IP address of the Tablo.
From my notebook computer I am able to use http://my.tablotv.com/ to connect to the Tablo. I am able to play recordings and do live streaming. This tells me that the Tablo has a happy connection with the firewall router at its location.
So I type in the static (routable) IP address of the Tablo. I click "refresh". There is a brief popup "load recording list" and then nothing. The "Tablo recordings" window is empty.
For the Tablo Ripper to do its job, is it necessary that the Tablo ripper be on the same subnet as the Tablo? Is it impossible to use the Tablo Ripper from a different subnet?
I spent quite a bit of time clicking around the "configuration" section for the ripper and the FAQ and messages in this community forum, and was not able to find the answers to these seemingly simple questions. I'll be grateful if someone can point me to the place where this is discussed.