I've been trying to work with Support. Unfortunately my Table still doesn't work properly. I'm out $500.00 for something that was supposed to help me save money. I'm still paying for cable TV due to my Tablo not working properly.
I bought a new fairly high end antenna, signal amp, tripod mount for the roof, two different hard drives since support suggested the initial name brand drive could be contributing to the problems. Paying for the subscription.
Still can't get the remote access to work (I've asked for help on this topic at least 4 times). I have enabled QoS for my router and have set the Tablo and Roku's in the high priority group. No difference.
I can unplug the antenna from the Tablo and plug it into a TV and all channels come in fine. Re-connect to the Tablo and rarely get good live tv signal. I get Weak Signal errors.
Interestingly enough, sometimes I can get live TV on the living room TV but not on the Bedroom TV. I'm using a Roku 3 on each TV. Both TVs/Rokus are about the same distance from my dual band router (12 feet at most). The living room tv is on the other side of the wall of the Tablo.
Even though the signal from the Tablo is supposed to come through my router, it is interesting that the Roku closer to the Tablo works better (at times).
Sometimes a channel that can't be viewed live will record a show with decent quality.
That I can plug the antenna directly to the TV and it works fine, but doesn't while plugged into the Tablo points to the Tablo as being the problem. Sadly support doesn't see it that way. They are saying it is a signal issue with my antenna - ignoring that it works just fine with a normal TV.
Support has remoted into my Tablo, unfortunately their operating hours don't mesh well with my work hours so it is difficult to be here while they are there.
And I'm past the return period for everything.
Oh, and I get the same results using the webapp via Chrome. I also have three ChromeCast devices, but don't have an Android device at the moment to try.