@MrBitterMN I have the same issue; after the update it no longer detects my hard drive. I can hear it spin up when the Tablo comes online but it never detects it. Was working fine before.
@ShadowsPapa, just a fyi…
I had no problem installing the Tablo firmware update using my Android app yesterday night. I watched a recording show this afternoon using my Roku 3 and enjoyed seeing the thumbnails to better estimate skipping over the commercials. Look forward to seeing the updates to the Roku Tablo app when they are deployed this quarter. It seems this firmware release has also helped with the delay in the starting of the recorded program after doing a ff or rw function.
Maybe for some people with issues perhaps power cycling “all” your network gear might help … eg. cablemodem/DSL, wireless router, network hubs, ethernet-over-power devices… etc… nothing can clear weird random bugs like a good clean end-to-end reset.
@ShadowsPapa, when you play back a recording on your PC or phone, do you see the whole time of the show listed at the bottom?
Yup - I see the starting point, the place where I am, and the end which is nearly always 5 minutes and some seconds more than 30 or 60 minutes.
It doesn’t matter if I use a phone with the web app (which is all there is) or my notebook.
What I have to do it note where I left off time-wise, then drag the slider over to that time if I resume watching it the next day. That works - unless I forget the time I stopped it at!
Ok, then my theory that you are accidentally on Tablo Connect is wrong.
Even with Tablo Connect you get the full time of the episode if the remote streaming quality is set to Full Quality. So that doesn’t rule it out.
But like I said in another thread:
It’s easy to check this, go under the settings page and see what the server IP that is reported. If it’s an external IP then you’re on Tablo Connect.
Thanks Tablo!
One of my biggest requests delivered. Hot damn.
The newly (today) released firmware 2.1.25 has resolved my problems. Hard drive is back. Though, I missed recording a couple of shows last night I am good to go.
What are the changes between versions 2.1.25 & 2.1.24? I’m on 2.1.24 and it works beautifully. Almost hate to update unless it is necessary.
Ok, then my theory that you are accidentally on Tablo Connect is wrong.I have no idea why you can't get pause-resume to work.
I haven’t even set that up, I work locally only, on the PC through my.tablotv.com/ thus if the Internet hiccups, like it does about every half hour or so, I lose Tablo contact.
@snowcat @ShadowsPapaEven with Tablo Connect you get the full time of the episode if the remote streaming quality is set to Full Quality. So that doesn’t rule it out.
But like I said in another thread:
It’s easy to check this, go under the settings page and see what the server IP that is reported. If it’s an external IP then you’re on Tablo Connect.
i’ve never set up “connect” and can’t even access it outside of my network - on my own 192.168.0.100 address, set as reserved in my router. If the web is down, since it goes trough the Tablo servers to get back here, I do lose Tablo connection, but it’s still not connect as I’ve never checkmarked that, don’t have my firewall or router open, have zero ports forwarded, etc.
What are the changes between versions 2.1.25 & 2.1.24? I'm on 2.1.24 and it works beautifully. Almost hate to update unless it is necessary.Phil
Amen - I wish they’d put out release notes!
Can you check the Server IP under Settings for the devices that do not save where you left over?
Everything is internal, I don’t have connect, my router won’t allow it.
It’s honestly simple - I can’t use connect, it’s not set up, I never checked that box, never had anything but connection to the local private address 192.168.0.100 always. I don’t have the bandwidth to get Tablo to the Internet and then back to a device in my home for connect to work anyway. And my router/firewall is locked down, no ports are forwarded.
having the same issue as @MrBitterMN. No hard drive. Can watch live tv but i can only see my list of recordings, not actually play any. on the my.tablotv.com site it shows no hard drive despite being plugged in.
Everything went great on my update to my 4-tuner. We are on the first show with the thumbnails so far but it has already greatly improved the experience. It has also really helped the wife’s opinion and experience too!!
Great job tablo!!
Seamless upgrade for me - thumbnails on 3 rokus and my Chrome-based web app. Valuable improvement. Thanks Tablo for continuing to improve the product.