iOS & iPadOS Tablo App crashing during Football

Not just Fox NFL streams tho… but at least in my case, only late-afternoon games. I can stream 1pm Eastern Fox NFL games just fine on iOS. So bizzare.

Interestingly enough, today the crashes are happening on the late-afternoon (4:25pm EST) games on CBS. FOX late-afternoon games are streaming fine today.

I just experienced this watching live TV on a local Arizona channel while using the iOS app (nothing to do with football)

@smess Out of curiosity, what were you watching?

We are investigating this now, but with seemingly only one time per week to catch the issue we’re playing a bit of a waiting game between opportunities.

It was a local news type program on AZ channel 7.1 I believe

OK thanks. And was there a specific point in the program when the crash happened? Like were they transitioning from the anchors to a clip or something?

Sorry, I don’t recall (it was on more in the background of what I was doing) but I’ll be on the lookout for more specific details if it happens again

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I was just using the app on my iPhone sorting the guide for a specific channel’s TV programs a moment ago and the app crashed. Screen went briefly to black and then closed unexpectedly.
This is on an iPhone 6S Plus. Once I tried reopening the app, I got the “Unable to locate your Tablo’” message a few times (while confirming that the device was still visible on my Windows 10 app).

NFL broadcast games today, Sunday, December 12th, in the Washington D.C. / Baltimore area;
No issues with with the following;

  • 1pm, FOX 5-1 (D.C)
  • 1pm, CBS 9-1(D.C)
  • 1pm, FOX 45-1 (Baltimore)
  • 1pm, CBS 13-1 (Baltimore)

Crash in iOS and iPadOS;

  • 4:25pm, CBS 9-1 (D.C)
  • 4:25pm, CBS 13-1 (Baltimore)
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Happening to me too. Trying to watch 49er game on CBS app crashes on iPhone and iPad. Other channels seem to be ok. Hope this can be fixed?

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Same issues today. Norfolk Area

Same issue with me. New Rochelle, NY. CBS game Bucs-Bills. Works on my Roku. Not working on my iPad or iphone. Fox game is working fine.

It crashes during commercials to if that helps?

I have been having the same issue for a while now. Seems completely random. Sometimes it works, sometimes it crashes. When it does crash, I cannot get the app to work again for Live TV. Any channel I try, it crashes to the ios home screen. Very frustrating.

If you are recording the game and watching the recording as it’s being made you didn’t lose anything. Of course if you are viewing remotely that introduces other things.

We think we’ve got this one figured out and hope to get an update into everyone’s hands before the holidays.

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I have the exact same problem, but for me it is with NFL games on CBS. Fox works fine, but CBS constantly crashes on ios

Another issue I’ve seen lately in the iOS app is that when viewing the guide with a filter applied (ex. Specific channel), the screen will sometimes refresh for no reason to remove the filter (ex. Revert back to all channels)

Yep. We’ve spied that too and a fix is included in the update that we hope will be available soon.

Like real soon!