Quad, WD Element 5TB External, RCA Antenna, ROKU TVS for playback
I have been using a WD Element 5TB Drive for about 2.5 years and since the last update (2.2.42), I am getting tons of “Playback Failure” errors. Not sure if that is the issue or a coincidence.
I thought it may have been the update but, since I am not seeing others with the issue, I am thinking it could be the drive???
Sometimes I get the spinning wheel for a few minutes first, sometimes it comes sooner than others.
This AM, several recordings wouldn’t play, live TV wouldn’t play, then the recordings that I tried before worked.
I am considering an external Crucial 4TB SSD to replace it with but it is 4-5 times the cost.
Years ago I had the boilerplate support response - your drive is [going] bad. I’ve posted, copied (backed-up) contents to another drive. Ran test - no error copying, no error on filesystem… no drive error. Reset tablo, let it format drive, copied everything back – no problems since.
That’s not to say there’s never any problems with users drives. I believe it’s a somewhat generic error message in the secret logs. (actually stored per recording recording JSON data).
How can some recordings have drive failure while others are fine? Has the drive failed or not?
There are a multitude of possibilities, including update. It is a possibility. It’s firmware update, installed internally not touching the drive. Other than the vague “Bug fixes and performance improvements” there is no mention of anything touching the filesystem. All the guide graphics are stored internally, if/when they change that.
There is/was a method to roll back to your previous firmware version. You can the drives integrity, not necessarily the filesystem via PC. You can check the filesystemvia fsck…like many other users, and discover your tablo is they only problem - and that only comes from secret logs via tech support.
ok, I probably vented enough – thank for possibly understanding and sorry for any inconvenience.