@TabloTV@TabloSupport, another issue for this thread - my local PBS station, 56 WTVS in Detroit, is suddenly not tunable (56.1 or 56.2). Either the Tablo restarts when trying Live TV, or multiple 1-5min segments if recording.
I have done all the normal stuff (rescan channels, reboot Tablo, remove antenna signal amp, etc) - still the same issue. No problems with any other channels.
I finally managed to get this to display, looks like the original reported issue.
Thanks @TabloSupport - in my post I only mentioned 56.1 and 56.2 because those are the only two channels that I record. There are other sub channels involved which may have the same issue, but I donāt try to access them with my Tablo.
@TabloSupport in these cases, will the broadcaster actually respond back to you when the settings are remediated, or is it a matter of me trying to stream that channel each day to see if the problem is gone?
Some broadcasters have been really eager/responsive to work with us on this problem. Others not so much.
That being said, weāll try to keep you posted on any progress on our end but if you can keep an eye out and do the same, that would be super helpful as well.
Just adding to the 56.1 PBS Detroit experience, as of Jan 11, 2021 it is still occuring. I had two recordings last night that ended up in about a dozen partial clips.
Iām in the same boat. 56-1 PBS Detroit. I have been in contact with Tablo support however I decided to try a new Tablo to see what would happen. Same thing. When I try to watch the channel live it actually forces the Tablo(s) to reboot most times.
I suspect, with my limited knowledge, that whatever is going on with this channel is causing some kind of fatal error in the Tablo transcoder. I have deleted all scheduled recordings on this channel to prevent any kind of endless (reboot) loop.
This is a fairly recent problem as I have been recording/watching live PBS on Tablo for over 2 years without fail. Itās definitely a Tablo (transcoder) problem as I can receive the channel just fine when the antenna is connected directly to the TV. Of course the signal is not transcoded in that case!
Tablo support calls it a ābroadcaster confirmation errorā but I would like to get a more technical explanation. Whatever the cause I do hope the broadcaster (or Tablo) is willing to adjust/correct.
FYI, instead of deleting my scheduled recordings, I just set them to only record on a channel that theyāll never air on. Then when/if the problem is fixed I can remove the channel selection.
I just called WTVS and put in a viewer support ticket, I encourage others experiencing this problem to call as well. This may put a little pressure on them to work with Tablo to fix the problem.
@TabloTV, in my original post regarding the WTVS 56 issues I included an image with inverted/weird colors. Last night my Tablo tried to record WTVS because I missed disabling a few scheduled recordings, result was that the Tablo restarted a few times before I stopped the recording. Things seemed fine afterwards so I did not power cycle it. Later that same night The Tonight Show was recorded, but it was in 2 segments the first segment was recorded with inverted colors (see below), then a restart and the rest of the recording was fine.
My point is that when WTVS is recorded, and the error/restart occurs - the problem is not really cleared until the Tablo is power cycled. Some error condition survives the restart.
