Can’t stream over T-Mobile One Plus Unlimited Plan

beastman 2018-03-26 09:02:09 UTC #101

Do you have an iPhone? Problem seems to only be on iPhones. I have a S7 and a tablet, both Android and can stream Tablo.

JB2K 2018-03-26 09:41:21 UTC #102

No, I have an Android...

ML714 2018-04-05 07:34:04 UTC #103

Any word on when the fix is going to be made available? This inability to use the service via T-mobile on an iPhone has been going on for many months already.

TabloTV 2018-04-05 13:25:01 UTC #104

No ETA yet, sorry!

It's quite a complex issue and the fact that we're based in Canada (with no direct access to the TMobile network, or even a network that behaves like it) is making progress slower than we'd like.

We are determined to get this solved, but a bit more patience will be required as we work this out.

chollaway 2018-04-05 23:01:27 UTC #105

I have an iphone X and just switched to t-mobile and can not connect. It will sync and when you play live tv it just says it's loading but never streams. Same with recorded. I have the 55 unlimited plan.

RetiredEngineer 2018-04-10 19:36:39 UTC #106

My iPhone X with the new Tablo iOS app released today, April 10th, has now begun working again with T-Mobile 55+ Unlimited for remote access.

Hoooooray!!

Thanks to all involved!!

Larry

road3682 2018-04-10 20:48:13 UTC #107

iPhone 8 T-Mobile 55+ and still won't connect on LTE data-- does great at home on the
WiFi.. just sits there with the little blue wave trying to connect .

RetiredEngineer 2018-04-11 13:45:59 UTC #108

Now I’m having no luck connecting via T-Mobile. Yesterday in the car I listened to Tablo content but today it just hangs. Was I in a WiFi hotspot and did not reslize it yesterday?

I wonder if @TabloSupport has any word on whether the T-Mobile fix was released in the new iOS web app earlier this week?

nesselrode 2018-04-11 14:12:19 UTC #109

I'm pretty sure you were in a wifi hotspot. Tablo Connect does not work with T-Mobile.

TabloTV 2018-04-11 14:29:48 UTC #110

If we had a completed solution for this, we certainly would have let folks know.

We're still actively working on this.

RetiredEngineer 2018-04-11 21:09:37 UTC #111

Thank you @TabloSupport for replying and clarifying.

Cndnmax 2018-05-17 18:27:47 UTC #112

@TabloTV new firmware but still no sign of a fix?

HarveyC 2018-07-19 14:38:58 UTC #113

Are we abandoning the support for trying to find a solution to this problem? There hasn't been any responses since 17 MAY