Are the Tablo Servers Down?

So this is an, on going, issue within our devices? I’m running 2.2.26 while others report 2.2.28 and both versions had problems with establishing authorized connections. On the same day :confused: While the web app get “secretly” updated twice :ha:

I believe that the bug mentioned by TabloSupport is about the Guide Subscription status not being recovered after a server outage therefore affecting Scheduled recordings.

That’s correct.

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The latest version of Tablo Tools has the ability to live play the channels on our Tablos (as well as play prior recordings) - so when the internet is down (blocking access to Nuvyyo’s servers) it is now still possible to play both recordings and live TV on our computers as long as Tablo Tools was installed before the internet went down.

Thank you Jesse!

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The last couple of days I had to press the REFRESH button a few times after seeing all my scheduled shows were gone. Also, on the AppleTV app when I go into recordings the most current ones are missing from ALL but can be seen under TV SHOWS.

Is this a symptom of a server issue or something else?

@Lysander That’s certainly odd.

Would you mind touching base with support so we can get some logs from your Tablo?

A video or a few images of what you’re seeing would also be helpful: www.tablotv.com/ask-tablo/

Make sure to reference this post when you send your note!

I think it is the AppleTV app not the Tablo. If I kill/restart the app everything appears OK.

This also happens to me. I only use Roku & phone app to access Tablo. Intermitantly, it works on Windows maybe just after I reboot the Tablo. I thought it was firewall, but it didn’t work even when I turned off the firewall.

I don’t think so. I’m currently using my Tablo on a Roku and on my browser.
I’m in the DFW area. I don’t know if the Tablo servers are in a single location or if there are mirrors spread out across multiply locations.

Are the Tablo servers down now? Are there others who currently cannot access your Tablo?

@bbaorbb We’re not currently experiencing any issues.

Thanks for the quick reply - It must be on my end…

After I restarted my Tablo I could access it as normal. Curiously, before I restarted I could ping the IP address and even access the Tablo’s internal file structure. I also know it was still recording a show while it was inaccessible as the recording split at the point I restarted.