I have 2 Tablos, recently 3, 2 legacy and 1 gen 4. The gen 4 app will just exit dumping mew back to the menu, split shows into multiple parts, sometimes take forever for “finding Tablo”.
Considering I still have a legacy Tablo hooked up to the same antenna but on a splitter that the Gen 4 is not and it doesn’t not have these issues, makes it absurd. The new Tablo app isn’t available for 2 of my TVs the old app runs on, so I had to use a Fire stick to use the Gen 4.
What is going on?
Having my Gen 4 now for five months with daily issues-- slow start up or refuse to load up and I have to reset my TV (i have it on my TV app, Roku app, Apple tv app and behaves the same on all 3), sometimes when it decides to startup the time on tv guide is from the day before and it will not catch up so have to close out and cross fingers it will start back up, and then sometimes when stars are aligned and it decides to startup and time of day matches the guide i find that not all the programs are showing but instead there is just no content. The Gen 4 in my opinion is junk. I am searching for a different device. I also had the previous version with a subscription for the tv guide–no issues–great performer–I may go back to this one except it is not supported on my TV but works on Roku & Apple.
When my old legacy tablo 4 tuner was having issue last year and they stop making them, went to ebay just to check what’s available coz of my lifetime sub, took a chance got one for less than 17 bucks hope this one will last because not that much legacy and what I see there now are more expensive for a used one.
If you have multiple issues, it may be a good idea to reach out to our technical support team: https://support.tablotv.com/hc/en-us/#contact .
They should be able to help.
Thank you. I am working with CS. Just wanted to publish to the world that the Tablo 4 does have issues, at least mine does.
I find most people have issues because of one of two primary reasons or both. The indoor mudflap antennas are garbage, unless you are close to the transmission towers. The second issue is wifi. Most people believe their wifi is okay because they are paying for a specific speed. You need to do a speed test on your streaming device. Often times the cheap ISP provided router is not enough to reach every corner of the home. My side job is installing antennas. I usually install HDHomeRun or Tablo. I usually insist on a mesh network if speed tests aren’t great. The reason wifi is important with the 4th generation is it plays video in the native MPEG-2 video while the Legacy transcodes. Transcoding allows for lower quality wifi. This is not to say there are no bugs, but with a good set-up, it works well. The streaming device also can be a factor. More people have issues with Roku, so I typically recommend an Android based device.
I’m not on WiFi. Speedtest is excellent. Antenna is impeccably placed. All is well with everything BUT this version 4 unit. It’s either a lemon or poor engineering.
The engineering looks good, without opening the unit, but the software on the unit, and the client software on the individual TVs might be a cut above SUCKS.
New symptom on both Roku TV and Amazon fire. Watching a one-hour show and the picture freezes but the audio continues. When you fiddle with pause, play on the remote, it restarts at the end of the show. When you say watch it starts from the beginning again, no chance to resume. When you fast forward to the spot it died, it seems to be at the beginning of a commercial break. Maybe their programmers copied code from the old Tablo that skipped commercial and didn’t delete all of the code the copied. LAZY coding.
I didn’t mean from your router to the Tablo, despite what Tablo says, Tablo should for the most part, be connected via ethernet cable. I was referring to your streaming device. It’s possible to have ethernet cable throughout your home. If you are using wifi to your streaming device, you need to do a speed test at the device. If you have a wifi connection via your streaming device and it’s getting weak signal, you can have all of the issues you are describing. If you are using a Roku device, that could also be the source of your issue. Typically the higher end Roku’s like the Ultra have fewer issues, especially if the whole setup is ideal. I’m not being argumentative, just trying to give assistance. How do you know your antenna is working ideal? Poor reception can give you problems as well. It’s easy to rule out. You need to do a www.rabbitears.info report to see how close to the transmission towers you are, ideal placement, and direction you need to direct your antenna. Antenna installation is more complex than most people realize. If you don’t have a reception signal meter, even a foot can make a huge difference.
