TV Shows Failed To Record

Hi Folks,

I’ve made a note in these two threads. Pasted below:

It’s possible that if guide data is changed between the time you schedule the airing, and the time it actually airs - it could result in the ‘RecordingID’ being changed. This could lead to the show being unscheduled.

This is most common for sporting events (when you see “Teams TBD”). We’re working hard to improve this process and have some fixes in the next release (coming soon). In the meantime, the work around is to use the ‘Schedule all’ button and then unschedule individual airings that you don’t want to record.

If you still miss out on airings despite this happening, please send us a ticket (ASAP, the logs can expire over time) and we’ll take a look.


To confirm: manual recordings did have an issue after the 2.2.2 load. The quick fix is to open the manual recording, select ‘Edit’, and then ‘Done’ to re-issue it. All further recordings will be successful. If you’re still seeing issues to this after trying the above, please send us a ticket.