I activated the “Commercial Skip Detection” checkbox in iPadOS Tablo app yesterday afternoon, but I still don’t get the skip bar on the playback screen of Chrome and iPadOS tablo app (on programs that were recorded last night). Did I miss something? Do I need to reboot the Tablo device after checking the checkbox? Thanks!
Sounds like you did everything right unless your Tablo hadn’t recognized that it had access to the Premium Service yet? If so, the box would be there but not necessarily clickable. Perhaps you clicked it but didn’t realize that it didn’t ‘take’?
Definitely worth hitting refresh on the subscription section to make sure Premium shows as ACTIVE and then taking a second look at the checkbox to make sure it’s clicked.
@Nilex is also right that it might just be turned off in the player itself since on iOS/web you don’t get the success/failure messages.
thanks @TabloTV and @Nilex. I realized that yesterday after I checked the box in my iOS app (but did not click Refresh), my Premium still showed Inactive. I checked the box again today in Chrome web app and now Premium shows Active. Maybe either the iOS app was acting up or a Refresh was needed after checking the box. Hopefully it will work fine from now on. Thanks!
Error Message: Recording does not meet criteria for Commercial Skip
Not listed at Automatic Commercial Skip Error Messages
Due to being a Manual recording (scheduled)?
Tablo Knowledge Base needs to be updated.
Also, at what point in the logic are ‘FILTERED: Program ineligible for Commercial Skip’ determined?
If 90% of the recordings are filtered as ineligible, are we still pumping (giga)bytes up the pipe for naught?
Yes, manual recordings lack ‘program type’ details and therefore are ineligible.
Network (i.e. PBS), program type (i.e. manual), and show-level (i.e. Bonanza) filtering are all done at the Tablo device level, meaning those recordings will NOT be uploaded to the Commercial Skip Server for processing.
The only potential difference is for shows that are being removed from the filtered list… Let’s take Jimmy Kimmel for example… It’s the last Late Night show returning to a regular in-studio format and is still filtered at the moment.
Once it returns and is removed, in order for it to be uploaded ANY OTHER eligible show must be uploaded successfully first in order for the filtered list to be updated and therefore allow uploads of Jimmy Kimmel again.
Still works no better than the last time we were able to use the feature for free. Used it on different programs, different channels–still no go! Feature doesn’t always skip commercials, suddenly skip the commercial BEFORE the commercial break actually starts, return from skipping a commercial past the point where the programs resumes from the end of the commercial break. Finally decided to turn off the feature.
Once enabled in your Tablo’s settings screen, most compatible Tablo apps (Roku, Amazon Fire TV, Android TV, Apple TV) will display commercial skip success or failure messages next to completed recordings
The recording wasn’t completed when Automatic Commercial Skip was enabled (it doesn’t sound like that was the case, however…)
The recording had broadcast errors preventing the creation of FFWD previews required for Automatic Commercial Skip processing
Since it was a news program and those were NOT eligible the last time you tried the feature, the eligible list on your Tablo wasn’t yet updated to allow the processing of the recording… See the Jimmy Kimmel example above