Ditto @SophieCat - we seldom have problems anymore. I may press the Reset button on occasion when the Guide doesn’t update or servers go down, but otherwise it’s seldom. I’ve become a proponent of reviewing and improving home networks. Maybe these things actually do help:
- UPS to condition the power and keep power surges and drops from damaging the unit;
- Small 4" fan to keep heat down - heat, even though a device can take it, is sometimes detrimental to performance;
- Properly configured network that ensures a stable connection for trouble-free viewing.
I think it’s typical for users to purchase a device and slap it on their network, expecting it to “just work”, without considering the device’s requirements and the current state of their home network. The post below by @jdkoontz is a good example of surveying, reviewing, and testing a home network.
Legacy=Worked. Gen4=Buffering - Support & Troubleshooting - TabloTV Community