Great product but unfinished - the “do not return to the store” insert is the giveaway - shame on you.
Please improve the guidance for the new cord cutters… otherwise it will be limited to geeks.
We did the Tablo Dual lite install today. Overall satisfaction: 5/10. Ease of connecting: poor. Ease of config: ok. Ease of use: great.
It took four attempts to get the device to connect: first pass: fail to connect, second pass: download new firmware, third pass: corrupt response on connecting, forth pass: connected: we could finally config the box. I was ready to throw the box out of the window… (and the comments on the community board were very discouraging).
… but we persevered… and once connected the service was very easy to configure (except for the cloud DVR and local disk storage options… I guess I will discover how these play together on day two. Our config is Terk UHF antenna -> Tablo -> wifi -> airport router -> ethernet -> apple TV 3 -> HDMI -> TV.
The install is poor, the instructions are poor, the service is great… for those that make it out of the tunnel.