TabloTV Remote Access Requires Manual Configuration FIOS Routner

Or you could put the Airport in bridge mode and turn off the radio on the fios router and set the airport puck as an extended network. Thats my setup and it has worked for 2.5 yrs now with almost no problems.

HI,

I’ve attached several shots to show my configuration. I’ve tried having the Express directly talking to the FIOS and now I’ve tried the Express going thru the Airport TimeCapsule with both devices in Bridge mode as shown in the various snapshots. I’m stumped. If you’re using a MAC and Airport, if you would share similar screen shots that you have working, that would be deeply appreciated.

Here is my setup:

FYI - I have the Tablo and Roku plugged into the Family Rm airport and a Roku plugged into the Bedroom airport and a Mii Box wireless in Jim’s office. I have less than a second delay on fast forward and first turn on for all three.

I hope this will help you. One thing that I don’t really understand is the arrangement of the extended airports. It changes from a single row to two up and one down, with the one down changes from time to time. I think this maybe because I have all my ssids named Airport Express i.e. 2.4 and 5 GHz. And according to the article below the airports will pick the best connection on their own, but…?

See this article from the inventor of Apple airports:
https://www.macobserver.com/tmo/answers/4-wi-fi-tips-from-former-apple-wi-fi-engineer

Cheers, Jim

Hi,

I tried your configuration and I also shut down all Apple Airports and let the TabloTV talk directly to the Frontier FiOS modem router with the two ports identified by the TabloTV app “open” at least according to the FiOS router itself. NOTHING WORKED! My guess at this point is that Frontier and/or the FiOS router is not opening the two ports even though it claims it is. I’ve got to remember how to “ping” to a specific port to from the outside and how to send a message out these two ports from the inside to confirm that this is the case - then contact Frontier and find out what the heck is going in. If anyone can job my memory on how to do these two things so I can confirm the ports are indeed not open, or that they are and this is a bug on the TabloTV at least when dealing with FiOS modem routers, that would be awesome! Thank you sodaman_2000 for taking the tim eto supple all the screen shots for me to try.
…Ken

http://www.yougetsignal.com/tools/open-ports/

@kennethervinyoung
This thread helped me, hope it helps you.
Tablo Connect port mapping

Tom,
Thanks. I tried and no success.
I’ve attached two screen shots. FiOS router doesn’t give me a “port range” field, so I’ve tried every combination, including reversing the source and destination ports from the screenshot shown, and I still the same result on the TabloTV Settings page after unchecking and rechecking the Remote Access box.
Any other ideas?

Of course substitute your specific IP for router and your port messsage numbers… but did you follow this example and hit apply on the bottom of the router settings then after that reboot the router

https://drive.google.com/open?id=0B4k5J5q9TlGjbzZScFc4SFktbGs

HI Tom,
Yes to your questions.
I’m thinking Frontier is blocking either 80 and / or 8887 even though they swear they are not. I’ve got to remember how to check, then if they are, call them on their BS and get them to open them or switch. Thanks for everyone’s ideas. Any others please send. This has been a massive time sink with no positive outcome.
Ken

Yes, I would keep hounding your ISP customer service, invariably every person you talk to is either not listening during training or lack there of good quality control training. Also, do you have a spare router that you could try? Make them give u a new router if u are renting.

No spare. I’m ordering one from Amazon tonight. $88 Frontier model. Tired of paying $10/m rental. Should have done a long time ago.

Great, let us know after setup how it works. So it has to be a router that you can use with Verizon FiOS service? Or, can you use a highly respected TP Link archer 7? Same price as frontier…oh I see, u have the router, modem in one…ok…never liked those…I always prefer I separate modem and router

Ports 80, and 8887 are the internal (private) ports used for Tablo Remote Connect.
Ports 21050, and 21051 are the external (public/internet) ports that are used for Tablo Remote Connect to connect from the internet to your Tablo.

For each of the 2 port forwarding rules…
Source Ports should be set to ANY. (This one throws off a lot of people.)
Destination Ports should be set to the external (public/internet) port for each rule: 21050 for one, and 21051 for the other.
Forward to Port should be set to 80 for the 21050 destination.
Forward to Port should be set to 8887 for the 21051 destination.

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Radojevic,

YOU ARE THE MAN!!!

Yes, the non-standard wording was throwing me off!

I followed your lead and it worked on the first try. Better yet, the IP’s looked as I expected, which they never did before. Images below.

THANKS TO EVERYONE WHO PITCHED IN!

My Pics along with Radojevic wording will help many!

3 Likes

This is so counterintuitive - how’d you figure the one out?

@kennethervinyoung

Glad it worked for you, so frustrating sometimes but that’s what this forum is all about…getting answers
Yes, it should be a sticky thread to help others

I’m slycexid. :wink:

1 Like

This is the thread that finally allowed me to connect to my Tablo device remotely. THANK YOU! I would only add that after making the port forwarding changes to your FIOS router, you need to reboot the router and then everything works as expected. Just adding this to the thread to bump it back up for anyone like me with the FiOS / Verizon / Frontier router…

You’re welcome! Even as a Electrical Engineer it took me a couple of frustrating hours to figure it out. Glad it worked for you too!

Dear community
After having my Tablo Connect working since last March with Verizon Fios, It has just stopped and Tablo Support gave up on me.
I have set up static ip address DHCP, I have also set up DMZ (using same static ip address) , I was able to set up port forwarding 21070 to 80 and 21017 to 8887 (as suggested by Tablo support).
Tablo Connect just stopped working 3 weeks ago. If i turn on/off the Tablo it works for 60-90 minutes and then it just stops working.
Tablo is indeed connected to the home Verizon Fios network, but remote access is lost.

Do you guys have any clue?. It looks AirTV should be a better less complicated answer for me to access my local channels away from home (I do not need sling suscription, but could give a try with the $50 coupon).

I do have screenshots of my configuration.

This is my last try before buying AirTv :frowning:

Thank you to everyone that responds