I reported an issue with the two Tablo apps running side by side on Apple TV since the update to firmware 2.2.58 in another thread.
It seemed to me that the coexistence of the two applications (Tablo Legacy App & Tablo 4th gen App) worked very well on my iPhone and iPad…
No, it was yesterday!
And now, everything is going wrong! Not able to load most of the past recordings, and even some recent ones on both app anywhere (AppleTV, iPad, iPhone). Strangely enough, the device manages to find some of them. Don’t tell me to reset everything: it is already done.
And to make matters worse, after updating the device to firmware version 2.2.58, it rolled back to firmware version 2.2.42. The Tablo 4th Gen app obviously won’t connect to the device anymore, and the Tablo Legacy app tells me the firmware is up to date??? Will it eventually wake up and update to version 2.2.60? I’m not reassured by this transition, given all the issues we’ve been experiencing for the past week.
Questionable technical support: it’s pretty clear that an automated system is responding to us, but the problem is that said system doesn’t save the last responses it sent, so it sends the same instructions more than once…
We haven’t heard from you recently… We apologize… For your issue, do this… yes, that’s exactly what you wrote to me yesterday as well!
It leads to me to believe they want to phase out support for the Tablo Legacy. As a QA, I’ve seen better: I’ve never encountered firmware this problematic!
A ticket has been opened… I can’t wait to see what Jade finds this time!