Tablo Connect - Remote Streaming Quality


#1

I am using a Fire TV Stick to access my Tablo remotely. In the settings, I can’t change the Remote Streaming Quality. It is stuck on “Full Quality”.

What could cause this?


#2

Another observation. While the setting is stuck on “Full Quality”, the actual picture quality on all channels is really poor. Looks like it is actually configured for 1Mbps or less.


#3

Same here. Not terrible but noticeably worse than at home. I have 60+ Mbps upload speed


#4

We’ve managed to reproduce this bug here, and we’re working on a fix now. For now, the Tablo will default to the ‘Full Quality’ setting, which will mirror your Live TV and Recording quality settings.


#5

Having exact same issue. Is there a fix out yet ?


#6

I’m Having the same issue, please advise.


#7

I am also having this issue using the my.tablotv.com website in the Chrome browser. The HTML application version is 1.6.2 build 889 [201810121242]. It is set to FQ, however the remote streaming of recordings are being transcoded to a lower bitrate which looks like very poor/low video quality. It of course applies to live TV as well, but you can definitely tell the recordings are being transcoded because the entire recording is not available for FF.

Did you guys find this bug for the web app too?

Thanks!


#8

This would appear to be a (recent) Tablo firmware bug. I’m using both 4K Fire Sticks and the Chrome web browser (same application version as theuser86) with the older firmware 2.2.20 and have no difficulty shifting back and forth among remote streaming quality settings (and actual results).