For some reason, I can’t get any device (PC, iPhone, or roku) to connect and work outside of the home network even though the devices are synced to the tablo and tablo connect is enabled.
Anyone know where I should begin to troubleshoot or what I should be considering as a fix?
It says I need to manually set up my router but I’m not sure how to do that, which port should I be forwarding? I’m not getting the remote access confirmation but rather two red exclamation points next to the port numbers. Any ideas? It’s a TP-Link router.
I followed the guide completely, and have my ports forwarded, but I still can’t connect using Tablo Connect.
Unfortunately, it’s not recognizing that my ports are forwarded. Any thoughts?
This is the screen I’m getting.
The make and model of the router is a TP-Link TL-WDR3600.
Unfortunately, I won’t have access to the router for 2 more weeks. So this is going to be a long work in progress.
I’ll post back on here when I get the info.
I have the same router, it’s great.
So if the modem you have from your ISP is not in bridge mode then you will have Double NAT. Bridge mode means the router function of your modem is disabled.
Some light reading if you need further explanation:
This is for Plex but explains well how to fix Double NAT:
Another thing to try, which is something I have to do periodically is disable Remote Access, say yes to the question about if you’re sure, and then re-enable it. I’m hoping this bug is fixed in the 2.2.2 firmware.
His has never worked so I doubt that this is the case.
Here are my WAN settings at the moment. I was finally able to get back to my setup. Hopefully I’ll be able to get this resolved today.
Here is the screenshot of the DHCP settings, I’m connecting via wifi.
Can you please post a screenshot of the DHCP Clients List under DHCP? I need to see what IP is assigned to the Tablo. As well, you will see the MAC ADDRESS of the WiFi device in the Tablo is quite different than the one for the Ethernet port (which is the address written on the bottom of the Tablo).
As well you will see you have the ports forwarded wrong. Service Port (router terminology) is Public Port (Tablo terminology). Internal Port is Private Port.
Here’s the DHCP client list. How do I have them forwarded wrong?
It is NOT. The IP Address currently assigned to your Tablo is 192.168.0.102 if you look at the DHCP Clients List (client name is ‘tablo-dual’). It is not 192.168.0.111. The IP that is assigned to your Tablo changes when the router is rebooted. This is why you need to reserve it. I have provided instructions on how to do this below.
Ok working this out now, give me a couple minutes and I’ll be right back.