Tablo App for Windows 10 No Sound


#1

The App for the Windows 10 PC no longer has sound with Live TV or recorded programs. I have checked the browser based page and the sound is working. I also checked the sound settings on my computer and do not have anything deactivated. I did uninstall the App and then installed the App again but this did not fix the issue. Any ideas on what I can look at to get this corrected? Thanks in advance!


#2

If you have the surround sound on (and your device isn’t able to play in surround) it won’t play any sound. Also even if you turn that feature off , it still won’t play in sound.


#3

Thanks for the reply, I do have the surround sound feature on. I am watching from the same monitor and same computer via the web based page and also the app on the PC. I do get sound from the web based page just not from the App. I was thinking it was an issue with the latest update and app.


#4

How are you getting sound on your PC at all? Surround sound is not supported in Chrome either.


#5

I have always had sound (maybe not a surround sound quality). Just recently (last month or so) it stopped working. I am hooked to the video card to the monitor via a hdmi cord. I have a dual screen set up and receive sound from either monitor via the browser based page just not through the app.


#6

I just got home, checked my laptop (Windows 10) and the Windows Tablo app is doing the same as you described.


#7

I uninstalled/reinstalled the Windows 10 Tablo app and now it working properly.


#8

I tried that as well a couple of times with no luck. Did you do anything special when uninstalling it? Special uninstallers ect?


#9

No, I just uninstalled, than logged out/off (of laptop). Unplugged the power , removed battery. Let it set for a few minutes. Put battery back in, turned laptop on and then reinstalled Tablo App