The “original post” didn’t mention *remote control button"… just a “one touch” – then stated their Roku has none. Now we know they what a a specially designed Tablo/Roku remote.
As for some insight where this will likely end up -
The claim is that Tablo customers are the number one priority, correct??
If that’s the case, then please explain why I was left out in the cold today (7/6/20)??
I was on hold with “support”(?) for almost a half hour and when 5:31 PM came along, I was conveniently disconnected from the cue!!
Completely inexcusable!!!
I suspect that others fell victim to this wonderful manipulation as well (as there were still three calls ahead of me)!!
If you’re inadequately staffed, that’s not the customer’…
and they’ve already exhausted tech support who just won’t listen -
I have an (original) Quad with a drive that’s almost full. It’s been very difficult to “keep up” due to my work schedule and intermittent illness. I have many shows stored on the drive and would like to replace it.
I didn’t realize (until discussing this with a Tablo representative) that the Tablo is still a work in progress (sarcasm intended) and that it’s impossible to simply connect a new drive and then (later on) reconnect the previous drive, so as to watch previous recordings!
This is bey…