I thought there was only supposed to be a 12-17 second buffer when viewing live tv but I’m noticing almost a full minute delay when watching via Roku compared to android phone. Getting strange buffering behavior as well where Roku will pause and repeat the same 5-10 second stream three or four times. FF to get closer to live only makes it worse. I just upgraded to a 2.4/5ghz router and the 3 rokus are the only things on 2.4ghz. @tablosupport What gives?
Try the Roku 3s on your 5 GHz network
I started watching a live show on my wired Roku3, and then I used the Android web app on my phone to watch the same program. My phone is about 5 seconds ahead of the Roku.
My best guess is that the Roku has some extra processing of the stream, slowing it down. But I have noticed this the whole time I have owned my Tablo.
Thanks but needing support/answer for Roku 1s. I did recently uncheck the quick tv start up box so will try it with it checked.
@mullermj Are you using the Roku recording quality? Do any of them have an Ethernet port (guessing not if they’re Roku 1’s…)
Yes on using the 720 Roku recording setting and no on having ethernet ports. Tough to imagine that no else has reached out to you about these delays. A suggestion would be to do a side-by-side on a dual tuner tv and witness the delay (beyond 17 seconds) on Tablo compared to straight antenna. On the bright side I suppose us Tablo users had a longer 2014 and didn’t even realize it. Also trying to get used to the slight delay in audio. I won’t put money on it but I think that audio delay popped up after the last update. My new 100mbps Internet and dual band router has really helped the stability though. The three critical items for Tablo to work right are network, network, and network. But Tablo crew you’re getting us there…so thank you very much.
+1 on the audio delay
I don’t think the OP was talking about an issue with the video and audio being in sync.
Just the discrepancies between live playback on two devices.
I don't think the OP was talking about an issue with the video and audio being in sync.
Just the discrepancies between live playback on two devices.
Thanks @theuser86 To clarify it was live playback on Android phone compared to Roku1. I then mentioned the odd buffering successively repeating the most recent stream segment. The audio being out of sync was pretty much a one liner thought toward the end of my post.
@kkoceski Good catch. And I’m surprised there hasn’t been more posted about it.
@tablosupport You agreed with my mention of the 12-17 second known delay but didn’t yet touch on the nearly 60 second delay, bizarre buffering behavior or audio delay. Hoping you can help resolve them. Thanks.
@tablosupport Yes it does point to the Roku. Kind of need the Tablo to play well with Roku, whether it’s a 1, 2, 3, stick or some other kind. All mine are 1’s and 2.4ghz only. Below is a link to Roku comparisons. And yes my router supports 5ghz and I’ve moved everything but two laptops to that band to ease network congestion although the laptops aren’t really used for streaming much anyway. Now I’m just praying the more robust Roku interface that’s in the works isn’t going to tax my network even more. What can you tell us about that point?
On the reducing quality suggestion, why would I want that to work? I’d never use it. What I want is 1080i or full 720p without problems. Although if you’d kindly send 75% of my money back until I get full use of Tablo then maybe I could be a bit more forgiving. And I’m guessing since you again passed on addressing the bizarre buffering I experience, that one is beyond help. It really is crazy. I get the stopping and then picking up where it leaves off but why repeat the last few moments and do that two or three times? ugh.
And good news! The audio sync problem has gone away for the moment. I’m hoping it stays gone!
Charter 100mbps download/4-5mbps upload
@TabloSupport, I don’t have this issue at all.
@tablosupport I really like your product concept. While there is no way you can determine or guess what set up your customers have, you do know what your system works great with and what it does not work great with. That could lead to a bad service environment not stating up front that known problems like busy networks, or the low end Roku 1’s, or not being on a completely wired network could cause less than desirable behavior including sometimes unwatchable situations. You may say that there were others before you that didn’t disclose that information but is being like them what you’re proud of? Anyway, this is frustrating to say the least. At first it was fun trying to get everything set up right and learning all the possibilities but that feeling has quickly faded. I ran into a new issue while traveling that I’m reading has affected others where the hard drive must go to sleep and you can’t “wake” it remotely so I’ll look for that topic to add my experience to. Many like myself might consider you folks the experts, meaning you knew that hard drives could go to sleep and will render your product useless but I don’t see that on your main website page. But feel free to log in and let me know what you learn looking at my Tablo. I’ve read elsewhere that something you’ve never seen happen actually ended up happening so you never know what you’ll find here. Tell me what you need from me to do this and thanks for reading my rambling message.
Sadly I think this is going to end up being the Roku 1 being that it is slower processor and the 2.4ghz and the stream from Tablo to Roku is a constant and not fluctuating like some other streams like Amazon and Netflix. That is just my thought.
@Jestep I’m thinking you’re right and it’s disappointing to say the least. Maybe slowly replace the 1s with 3s and sell the 1s and pull a couple cat6 lines. Boy do I wish that was the end of the issues.
Well, like I said I have a Roku 3 hardwired to my router and the Tablo is wireless and very little to no issues for me.
@tablosupport I have to do a better job remembering you’re not the owners, developers, or the ones fixing things but the ones tasked with explaining it all to us and doing your best to help us enjoy it.
@mullermj I would suggest you only get one Roku 3 first… just to be sure It could be just some weird network thing too