One Channel, One Show using both tuners

Homer3D · October 17, 2019, 2:13am

Anyone have this problem?

I was watching TV when suddenly I was kicked off saying no tuner available. I check and I see only one show being recorded.

I then try to select another channel to watch, any channel and it keeps telling me no tuner available.So head over to Recordings to see what is being recorded and I found that the same show is being recorded twice.

I don’t want to stop the recording because my wife loves Survivor and I don’t want risk it cancelling both recordings if I were to stop one of them.

Has this happened to anyone else before?

Homer3D · October 17, 2019, 2:14am

I just saw this post…looks like others might be having the same problem

theuser86 · October 17, 2019, 2:18am

Yep it’s an error in the guide data. Tablo thinks there are 2 different episodes airing on the same channel at the same time. So it does 2 recordings using 2 tuners. See thread below.

https://community.tablotv.com/t/weird-guide-data-bug-modern-family-same-episode-but-different-titles/

Homer3D · October 17, 2019, 2:24am

Thanks but it looks like my issue might be a little different (maybe) as both recordings have the same title “Plan Z”

However, I do notice the description of both recordings are different. Maybe that is causing the double recording.

theuser86 · October 17, 2019, 2:37am

Bingo

Same episode number and title but Tablo sees them as different episode IDs so 2 recordings.

TabloTV · October 17, 2019, 2:17pm

If you have duplicate channels in your lineup (i.e. channels showing the same content from two different markets) it’s worth using the channel selector option in the Advanced Recording Options to ensure this doesn’t happen.

https://www.tablotv.com/blog/advanced-recording-features-tablo-ota-dvrs/

Homer3D · October 17, 2019, 5:21pm

Not that is not the case here. I only have the one channel for that show.

AzureHawk · September 30, 2021, 1:18am

I have almost the same problem but in my case I have a quad tunnel and getting the “All tuners in use” error when only 2 channels are being recorded. I always restrict my recordings to a specific channel.

Why is no Tablo support responding on this thread?

djk44883 · September 30, 2021, 9:08am

They will likely urge you to directly contact tech support. Although TabloTV and TabloSupport tespond, this is a community forum and not an official tablo tech support stream

https://www.tablotv.com/support/

system · September 30, 2022, 9:08am

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.