No sound while in Tablo ap

My Tablo works in all rooms except one. In the media room, on my Sony TV, I get sound from every source except in Tablo.
On Tablo live, I have a great picture, on Tablo recordings, I have a great picture, but so sound from either.

Live TV, NetFlix, SirusXM, all play sound.

Using: the following, if needed.
TV= SONY TV XBR-55X810C, Model Bravia 4K2015
Tablo= Device 2.2.38, HTML 1.5.0 build 30004904

What do I need to change?

Do you have dolby 5.1 surround sound turn on?

And if so what tablo app are you using and does your TV have these audio specs

Audio: 5.1 channel linear PCM: 32, 44.1, 48,
88.2, 96, 176.4 and 192 kHz, 16, 20 and 24
bits, Dolby Digital and DTS
ARC (Audio Return Channel) (HDMI IN 4 only)

Sounds like you have 5.1 Surround Sound on and your tv doesn’t. I can get 5.1 sound on all my devices , except my Amazon Fire Tablet. Makes me sad.

I’m here looking for the same answer. Respondents don’t seem to read the question right. Mine worked fine before today. I made no changes, do not have surround on. Deleted app. Disconnected. Didn’t reboot Tablo because it’s fine on two other TVs.

You appear to have a different issue that the original poster. The original poster has sound working on all devices but one, and that is solved by either turning off surround sound or modifying the setup on the failing device.

Your issue is unusual. What device is failing? And while the Tablo is working on some other devices, it wouldn’t hurt to reboot it anyway to see if fixes the issue.

I thought we had the same issue. We both have multiple TVs with the Tablo app with just one with no sound.

Hi, I haven’t watched tv a lot this week but now it’s Friday and I have no sound when trying to watch pre-recorded show on chromecast android tv where it used to work in past. I disabled the surround sound in the setting an a new show recorded the audio without surround sound but look like I won<t be able to watch the previous surround recorded show on the couch. The sound works on my laptop for surround recorded show ;-(

I have the same problem as the starter of this thread, except it’s on a Samsung T24D31 TV. No audio only on Tablo app for Firestick, and just on that TV. I rebooted Quad, reset audio on both TV and app settings, turned surround sound off/on/off/rinse/repeat, uninstalled/reinstalled Tablo app 4x; still no audio on live or recorded shows.

Same firmware settings as jas80104. It started (out of the blue) about the same time as this thread. Any advice welcome.

My sound stoped working on my Google chromecast with Google TV some time around the 15th of November 2021.
However it was still working fine on my 2015 Sony android TV

After turning off recording in surround sound, my live TV and new recordings now have sound but there is no sound on any past recordings!

This really sucks, what has changed?