No guide on one device in the house


#1

I have a weird problem. The Fire TV in the living room won’t show a live tv guide. In the settings it will show no active channels. I’ve cleared the cache and data and the guide will work for a day or so. I’ve uninstalled and reinstalled and it still only works for a while. The Preview app works fine and so does every other device in the house. I’m scratching my head on this. Any ideas?


No live tv guide in android app
#2

Call support with Tablo in remote access mode. They can clear something. Happened to me this morning.


#3

But was your problem on only one device? I would think if it was a problem with the Tablo, it would show on the Fire Stick in the bedroom also.


#4

Missing QUEST is on both Tablos. I had the sync problem again today. I enabled fast starrip before sync problem started, so I unchecked it.


#5

I don’t have any guide data on my Rokus or Fire Sticks. I’ve contacted support.


#6

I also don’t have any guide data on both of my firesticks, laptop or phone. first noticed it today.


#7

I was able to get the guide data by changing to a nearby zipcode and redownload guide data


#8

I’m just trying to figure out why it doesn’t show any active channels when does show the channels selected in the settings. My Tablo works on a Fire stick, Android phone and tablet, Kodi and Windows app. It only doesn’t work on the AFTV with the Tablo app, does work with the Preview app. I had a power outage today so just deleted cache and data for the app again to get it working again.