NEW - Update to Tablo web app

Roku uses it’s own native player, it’s not Flash nor HTML5.

Great update, the web app in Chrome works 1000% better than before. Thank you :grin:

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The web app at my.tablo.tv in Chrome is still trying to load live TV using Flash and I’m getting the “Your browser does not support playback for Tablo video streams. If you have disabled Flash…” error when trying to play a Live TV channel.

What I’ve tried:

  • Updated to the new firmware (Device: 2.2.6; HTML Application: 1.0.23-597)
  • Updated Chrome (Version 46.0.2490.80 m; Windows 10 (64-bit))
  • Cleared my Chrome cache
  • Used a Chrome incognito window

Any ideas on why I’m still being served the old web app?

Can you uninstall Chrome on your computer, reboot your computer and then do a clean install of Chrome?

@marjamar I have had the same issue. I have not been able to connect to chrome since the 2.2.2 update. Have you been able to get it resolved?

Nope. I can get to the tablo through PLEX which works without a problem remotely. Since I rarely use tablo for actually viewing TV or recordings, it’s not that big of an issue for me. It does work to my android now that the android app update was releases so that’s good enough I guess. Pity is, some people really need to have good remote access to their PC.

-Rodger

video not loading. using chrome Version 47.0.2526.27 beta-m (64-bit)

The performance improvement in Chrome is outstanding!

@theuser86 I just installed a fresh Firefox that was not installed on the computer previously, connected to Tablo and got the same Adobe Flash error. So there is something non-browser related going on. Any other thoughts?

Once you connect to the Tablo, is the stream & container (Flash or HTML5) actually being served from the Tablo itself? Or from Tablo.com’s servers? If the former, is there some web server cache in the Tablo itself that can be cleared?

Looks like its back to using FLASH

(from a fresh chromium install)

object type=“application/x-shockwave-flash” data="/packages/app-hls-player/videojs/plugins/mangui-hlsprovider/video-js-matb33.swf" width=“100%” height=“100%” id=“hls-player_flash_api” name=“hls-player_flash_api” class=“vjs-tech” style=“display: block;”>param name=“movie” value="/packages/app-hls-player/videojs/plugins/mangui-hlsprovider/video-js-matb33.swf">param name=“flashvars” value=“readyFunction=videojs.Flash.onReady&eventProxyFunction=videojs.Flash.onEvent&errorEventProxyFunction=videojs.Flash.onError&autoplay=true&preload=auto&loop=undefined&muted=false&src=http%3A%2F%2F192.168.0.105%2Fstream%2Fpl.m3u8%3FjD8bN8_NAb6aJow1QrCtBw&”>param name=“allowScriptAccess” value=“always”>param name=“allowNetworking” value=“all”>param name=“wmode” value=“direct”></object

I just checked, Recordings and Live TV both use the HTML5 player on Chrome in Windows 7. What version of the HTML Application is my.tablotv.com pulling in your Chrome browser? What does the UA say?

Tablo Device: 2.2.6
HTML Application: 1.0.23-597
UA: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36

Everyone having problems has tried this?

Tried both method…didn’t change anything. :pensive:

Yup … and I even tried manually deleting all history and data from my browser cache as well as trying a fresh and never used install of CHROMIUM (the public build of google chrome) with the same results.

Tablo Device: 2.2.6
HTML Application: 1.0.23-597
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.27 Safari/537.36

the main difference here looks like I am running Chrome 47 where you are on 46.

Same as yours. I started replying over on this thread since it appears to be solely focused on this issue: Can't watch anything on Chrome browser

Thanks for your troubleshooting help over there as well! Still no luck yet.

It seems their code regressed to the flash version…

Hey folks - I’m checking on this with our web guru. Stay tuned.

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Any update?

Is there an issue you’re experiencing specifically? We have addressed the majority of these issues.

Some of them may not have been pushed live yet, but you can try beta.tablotv.com and see if your issue is still present there.