NEW - Tablo Samsung App (4th Gen) Update (v. 1.4.0)

Hi folks -

As promised the first update for the new 4th generation Tablo app for Samsung TIZEN smart TVs is available or on the way depending on the model year of your television.

The app should update automatically in the coming days unless you have disabled auto-updates on your television.

Here’s what you can expect:



Tablo App for Samsung Smart TVs (4th Gen) Update – (v. 1.4.0)

  • Fix for back button not working on top level non-player screens
  • Fix for issue where play/pause button required two presses to activate
  • Fixes for several focus issues
  • Adds account section to settings screen and enables switching between multiple Tablo devices
  • Adds colored network icons to Live TV Grid
  • Additional bug fixes and performance improvements



Known Issues

There are still a number of issues that the team is working to resolve as soon as possible including:

  • Several issues where navigation focus can be lost or move in unexpected ways.
  • One major example of this is that focus is not on seek bar when FAST FORWARD/REWIND or LEFT/RIGHT directions are pressed, and instead is on pause/play. To work around this, press up to focus on the seek bar before selecting FFWD/REW.
  • Programs set to record will not show recording badges on the Home or Guide screens despite being scheduled.
  • If the app loses connection to the Tablo, there is no error notification.
  • The Recent Recordings row is missing from the Home screen but this view is still available in Library.
  • Watching a channel that was just added to your lineup may display an error (“Something unexpected happened”).
  • Selecting an in-progress recording to watch from Library starts you at the live position instead of the beginning, but you can rewind back to the beginning. This is unrelated to the issue that prevents the viewing of in-progress recordings from the beginning on mobile devices and we anticipate it will be resolvable.
  • When navigating the live TV grid, TV guide data may erroneously display ‘programming not available’ for programs airing later than approximately 48 hours from now. The amount of data not correctly displayed depends on the performance of your television. We are investigating workarounds and app performance improvements to enable the display of additional days of data within the live TV grid.
  • Fast-forward previews are not available on completed recordings. We anticipate this will be resolvable.
  • Closed captions can take several seconds to begin displaying when playback begins, and do not remain ON if selected between player sessions. Closed captions are also still only available on streaming TV content.
  • Within the player, player controls don’t dismiss automatically (pressing BACK will dismiss them).
  • The favorites filter for the Live TV grid is not yet functional, and favorites cannot yet be added from this app.
  • Live and recorded playback of streaming TV channels can get hung up on commercial breaks. Fast forwarding past the ad will resolve it until the next affected break.
  • Firmware updates can be processed through the Samsung app, however you may not see the update begin on screen. If this occurs, you simply need to close and re-open the app once the update is complete.

We hope you enjoy this update!

As always, if you have any questions or encounter any problems, feel free to post them below or touch base directly with support.

2 Likes

Another issue is I can bring up the Live channels filter menu, focus on the Favorite Channels filter and select it, but it does not do anything since it just returns to the All Channels list.

Nice, my bedroom TV is a Samsung 4k Tizen, hope it gets the app, but it’s 4 years old now I think.

Something that also needs improvement is the time it takes for the app to update the channels list after an edit. In my short experience it can take hours for a channel to drop off or show up in the channels list.

Fast forward and reverse not working for recordings on Samsung Smart TV

Try this solution:

Please ensure that your Samsung smart TV is updated to version 1.4.0 before updating your firmware as this will cause connectivity issues between your Tablo and the Samsung app:

I have 4 gen Tablo connected to 3 TVs. 2 TVs are running the Tablo app via new 4k Firesticks. One TV is a Samsung 2021 model smart TV and i installed the Tablo app. On OTA channels is works fine, but on the streaming channels the commercials hangup. If I manually foward the commercial it will continue to play and then hang on the next commercial until i manually forward to get it unstuck. Then when the show I’m watching come back on after the commercial it plays fine until the next commercial break then it gets stuck on the commercials again. I’ve factory reset the Tablo and reinstalled, factory reset the Samsung TV and reinstalled the Tablo app and factory reset my 1g Asus mesh router and reinstalled to network and still having the same issue. Anyone else having this issue on a Samsung TV running the Tablo app?

@cdmartinlv This has just been added as a known issue. We’re investigating and hope to get this resolved.