NEW - Tablo PREVIEW App Update (1.8.0)

Hi everyone -

We have a HUUUUUUUUUUUGEEEEEEE update on the way for Tablo PREVIEW, our app for Amazon Fire TV and Android TV devices.

Your app should update automatically over the coming day, but you can check the Amazon App Store or Google Play Store for the update if you’re antsy.

We hope you enjoy these great new features!

Here’s what you can expect…



Tablo PREVIEW Update (v. 1.8.0)

  • Adds support for Manual Programs
  • Adds support for Conflict Resolution
  • Adds support for first-time setup
  • Adds Channels, Genres, and Ratings filters to relevant TV Guide screens
  • Adds 1 & 2 minute offsets to start early/end late Advanced Recording Options
  • Adds improved Settings screen
  • Adds firmware update notifications and processing
  • Fix for issue where play/pause required two remote button presses
  • Fix for issue where pressing play versus OK on an airing would not begin playback
  • MANY other tweaks, bug fixes, and performance improvements



We hope you enjoy all of these new features and tweaks, especially the new Conflict Resolution engine. We plan to bring this upgraded feature to other platforms once we’ve reviewed its performance on the Fire TV and Android TV platforms.

If you have any questions or concerns about this update, don’t hesitate to leave a comment below or touch base directly with Tablo Support.

Maybe it will be self-evident once using the app, but given that example, how do you resolve the conflict? Let’s say I wanted to skip “Global National” this time.

It should be but we’re working on a walkthrough for this new feature. We’ll share it here soon.

Can I use it remotely, away from home?

Not quite yet. We still need to add Tablo Connect and a few other tidbits before PREVIEW is feature complete.

It used to be if you picked the channel number from the guide it would stay on that channel indefinitely. Now it acts as if you picked the show and returns to the guide at the end of the show. Can you change it back?

Any chance you can add auto play next episode in recordings?

This hasn’t changed. All apps using this back-end communication method (including PREVIEW) will continue to play back live TV until a recording on that channel ends or a tuner is reassigned for another recording or Live TV playback session.

We’ve talked about adding this feature many times in the past, but we haven’t agreed on the best approach yet.

The key reason why is that unlike Netflix, we can’t guarantee that you’ll have the next episode in that series recorded on your Tablo. If you were missing say episode 8 because the recording failed due to reception and you skipped right into episode 9 you could be in spoiler territory before you even realized what happened.

Why is there no Roku Preview app? Why is there not even a web based Preview app? I really need conflict resolution.

How long does it typically take until the preview features make it into the Roku and Web apps?

There was way back in 2015:
https://www.tablotv.com/blog/tablo-roku-preview-channel-now-public/

And in general, Roku gets features first. The entire Tablo PREVIEW app is based on the back-end communication method that was built for Roku.

Conflict resolution is the one exception as we opted to test it out here first.

As mentioned above…

Tablo’s web app at my.tablotv.com already has a basic form of conflict resolution.

Conflicts can be seen and resolved from SCHEDULED > CONFLICTS

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Thanks for the reply.

One thing I’d really like to see is schedule (timer) priority. In my use case, there are a couple shows that are in reruns that there are tons of showings of. I keep five recordings to have some available, but I really don’t care which ones. If some of them get skipped in favor of higher priority shows, I don’t really care or need to resolve the conflict.

As far as I can tell, there’s no way to tell Tablo that one show has priority over another if a conflict occurs. Are there any plans to add such a feature?

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Hi!

This week, my 2019 Sony Android TV (X950g) got updated to Android 9 and the new 1.8 version of Tablo Preview got installed automatically.

I now have a really problematic bug with the app. When I am done watching something on Tablo, if I power off the TV for several hours, when I come back, I can’t use the Tablo Preview app at all. The “loading” icon spins non-stop and nothing else appears, the app won’t work at all.

The only way I found to get the app to work at the moment is either to reboot the TV entirely or to “force close” the Tablo Preview app in the quite convoluted menus on my Sony Android TV.

Then, after force closing the Tablo Preview app, I can boot it and it will work, but only in the short term. After 1-2 hours away from the TV, if I try to use Tablo Preview again, the same problem will occur, the infinite loading icon will appear and nothing will work unless I force close the app or reboot the TV.

Help!

P.S. No problem connecting to Tablo from the Chrome or Windows 10 apps, etc., only Tablo Preview is problematic.

Edit: I found a workaround less burdensome than force closing the app or rebooting the tv. When entering Tablo Preview, the app will make me wait indefinitely while displaying the “loading” spinning icon. If I press “home” and go back to the main menu of my Android TV, then re-enter immediately Tablo Preview, 3-4 seconds later the app will finally let me in.

Not ideal nor normal, but a lot more bearable while waiting for a better solution.

@Franz_1414 - Sorry you’re running into that. This is a bug we’ve been trying to reproduce for a while now but haven’t been able to. If you’re willing to give us a hand, we’ll be in touch later today with instructions on how to provide access to your Tablo so we can collect some logs.

@Franz_1414 Sent you a DM with details!

Well at least now we know for sure it is not something unique on my system. It will be interesting to find out what causes it.

Franz_1414, hitting the back button to exit Tablo Preview while it is spinning, and then launching it again should also get it to load.

“Adds 1 & 2 minute offsets to start early/end late Advanced Recording Options”

Is there a chance we could finally add the start late/end early options as well?

To clarify, that’s exactly what was added:

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Franz_1414, hitting the back button to exit Tablo Preview while it is spinning, and then launching it again should also get it to load.

Thanks nicholb, exploring options, I also found out that pressing “back” and then re-entering the app worked!

I am “happy” to not be alone in this situation. Hope a solution is on the way.

@Franz_1414 - Sorry you’re running into that. This is a bug we’ve been trying to reproduce for a while now but haven’t been able to. If you’re willing to give us a hand, we’ll be in touch later today with instructions on how to provide access to your Tablo so we can collect some logs.

@Franz_1414 Sent you a DM with details!

Thank you for investigating this bug. I got your DM and will follow your instructions.

I am really impressed by the Tablo team, here. It took a couple of days, but they succeeded in finding a solution even though they didn’t have the specific TV model that seemed to be affected by the bug.

You are really a proactive team and company and this impression was reinforced by your impressive work on this problem. Thanks guys.