NEW - Tablo Firmware Release 2.2.38

Lots of us are running the 2.2.38 firmware with no issues so maybe it IS something specific to your situation. Have you opened a ticket with @TabloSupport to see if they can provide some assistance?

Itā€™s always rare, unusual, the data providers fault, something youā€™re doing wrong, weak antenna signal, strong antenna signal, etc., etc., etc.
As you will read here (courtesy of the defenders), ā€œlots of us are running 2.2.38 with no issuesā€.
So I suppose that you need to just take your chances, right?? Not so fast! Either it works properly for ALL users or itā€™s problematic. Period.
The pass the buck, blame game is just that, a game.
A perfect example is the FACT that the same data provider is used by numerous other products (IE, cable providerā€™s devices) for their cover art and there are NO issues. Yet, when issues occur with the Tablo cover art (that we pay extra for), itā€™s the data providers fault, right??
Itā€™s NOT the data providers fault!
Itā€™s the implementation!
ā€¦and itā€™s not the end users fault when a new firmware update causes more harm than good!
Itā€™s time to hire new people (or outsource to another company) that are capable of actually fixing a problem (make that problems) thatā€™s existed (in some form or another) for close to a year now!
When do the excuses and the inappropriate defensiveness/blame games end??

Iā€™m not a defender, Iā€™m just stating fact. Iā€™m not disagreeing others could be encountering issues, Iā€™m just saying they appear to be isolated, or at least not widespread issues and actually suggested they contact Tablo to try to get more information and assistance to hopefully help get their issue(s) resolved. And I also never suggested it was an all or nothing situation.

I understand your frustration with the Tablo product, but donā€™t imply I said things I didnā€™t.

No need to be defensive :thinking:
I was just making a general statement.
Iā€™m simply pointing out the facts and that itā€™s pointless to take your chances with this update, when it works for some and not for others!
Either it works for all or itā€™s (obviously) defective and whatever problems exist should be resolved.
Better yet, it shouldnā€™t have seen the light of day to begin with!
Perhaps itā€™s time to stop giving this company a pass and making excuses for their (obvious) failures. This update isnā€™t a ā€œbeta testā€ā€¦or is it?

Iā€™d contact their support. Most havenā€™t seen any problems (or at least, thatā€™s what I believe).

Ideally, of course. But
*your antenna is different than mine
*your channels arenā€™t the same as the ones Iā€™m receiving.
*Not everyone uses the same app/device to access their tablo.
*You likely donā€™t have to same drive connected to your tablo.
*Not every household has the same number of users accessing their tablo with multiple devices

Not one of the ā€œdefendersā€, just being realistic - not all tablo user are created equal.

as noted, itā€™s not so ā€œobviousā€ as youā€™d like to thinkā€¦ not to say it doesnā€™t exists - just obviously not for everyone.

You basically took my previous comment and used it in yours, you did call me out.

If your stance is updates to devices either ā€œwork for all or itā€™s (obviously) defectiveā€ and you donā€™t think there can be isolated situations where an update fails for very specific reasons that may actually be related to that specific device or the specific scenario, Iā€™m sad to say you are living in a fantasy world.

Thatā€™s not how the technology world works. Iā€™m not saying that in defense of Tablo specifically, Iā€™m say that as a general statement of fact in the technology world. Itā€™s not specific to Tablo. Ask Apple, Google, Samsung, LG, Roku, etc.

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I run the beta tests on my DVRs, and rarely are there any major issues with the beta tests. Once all the issues are fixed, they release to the ā€œmassesā€. I am someone to loves to test out different things - I have several different brands of network DVR/tuning devices, and quite a few different streaming devices, helping to ensure that what is released to the masses works.

That being said, the broadcasters over the last 2-3 years have been a ROYAL PAIN IN THE BACKSIDE. What do I mean?

First, they never release information when they are running maintenance, on low power, or performing upgrades. They usually never respond to emails inquiring on these issues either - so we, the end user is in the dark regarding these issues.

Second, with the ATSC 3.0 ā€œalpha testingā€ (it isnā€™t even ready for beta testing), they have created even more issues - on of them is my favorite channel being broadcast with meta data indicating it is 4:3 format, but it is actually 16:9, so it displays in a super narrow picture on the TV. The station repeated has stated it should be 4:3, and I canā€™t record or watch on any of my devices - I have to use the TV tuner, and change the picture manually to 16:9 for it to appear correctly.

I have been with Tablo for about 4-5 years (not sure exactly when I purchased the unit), and it is the best out there, with one exception - TiVO (which is considerably more expensive, and you have to use their $199 ā€œminiā€ to view on a 2nd TV). The Amazon Recast and HDHomerun DVR is no where near as good as a DVR service.

At least to me it seemed that OTA broadcast issues all started with repack. Stations doing repack used the money for new towers and transmitters. Those not doing repack didnā€™t want to fall behind and also upgraded. All of upgrades require that nearby tarnsmission power be reduced when humans are in the towers.

I think the FCC changed some rules and allowed certain engineering that use to be required to be local to be off-local. Newer equipment allows it to be maintained remotely.

There also seemed to be a rush to add sub-channels. At least for my area it seems maintenance has slowed down. Except for 3 weeks in June when a station reduced itā€™s power by 40% all has been good.

But with the hdhomerun 4K I can see 2 RF fequencies practicing with sub-channels. When parameters are not completely filled in they would appear in the 5000 channel range.

After watching a recording, then trying to watch something else, Tablo app closes.

Using Roku on latest firmware.

Yes my Roku Premiere+ Model 4630 does this too on the new Roku OS 10.5. I am not running the new Tablo OS 2.2.38 yet so it is likely related to the Roku update that broke something.

Have only had my Tablo for a couple months, but it ran flawlessly until this upgrade. I had no problem with the upgrade process. Seemed to go smoothly. However, since then, I am seeing a ton of connection issues. I have done a blue button reset, power cycle Tablo, power cycle my TV, and tried reconnecting 20 times. When itā€™s in the mood not to connect, nothing I do will reconnect it. I can exit the app, walk away for 20 minutes, and try again to find it functioning normally on its own. This is happening almost every time we try to use it. We have to wait until it decides it wants to connect which could be 10, 20, 30, 60 minutes later!! Not good. And yes, I have Internet when it wonā€™t connect, confirmed by other streaming apps that are having no problem seeing the Internet connected and active.

Our team would be happy to take a look and see whatā€™s causing this, donā€™t hesitate to send us a ticket.

Since the latest update (1.909.227), I am not getting a lot of glitching (image stops and sound distorts briefly). This happens on both Roku, iPhone app, and the Windows app. It is happening on wired and wireless connections (the Tablo is hard-wired to my network). Any suggestions to fix? Anyone else having this issue?

Since you mention multiples playback devices, what is the 1.909.227 update to which you are referring?

I got the version wrong - it is 2.2.38. The most recent update a week or so ago.

I have not had any issues like those since updating to 2.2.38. I use the Android TV app for playback so I canā€™t speak to any of your playback methods. You might want to open a ticket with @TabloSupport to see if they can assist.

My issue is with the Windows app. About half way through any recordings that has commercial skip. When it skips the show will start where it is supposed to. Then immediately it will jump to the end of the program. This happens on all channels, and various lengths of the program. Always around the halfway point of the program when it finishes skipping the commercial.