@TabloTV@TabloSupport I am using Roku streaming stick with a hard wired Tablo and I am experiencing the same issue. Thumnails are generated and half way and then go dark. The preview square is there, but no image. Also recordings get corrupted sometimes and is a new issue. Problem is now showing up across all recordings.
Have you confirmed this is ONLY an ATV issue? Will the fix apply to only ATV users as I am not one as explained above. Thanks.
We havenāt confirmed if this issue effects all Tablo apps or not yet. Weāre still gathering data on this and looking at it internally to try and reproduce. Stay tuned.
Got the new update with the Appletv app. The Tablo connects, the guide comes up but when I click to start viewing a program, I get a āFailed to load. Item not foundā message. Only options are Try Again or Cancel. Iāve restarted the Appletv, uninstalled the app, reinstalled it and restarted my Tablo. Nothing is working.
How can we fix this before a house full of people arrive this weekend.
We have confirmed there is an issue with selecting the SHOW ID vs. the CHANNEL ID to begin playback of a live channel.
Weāll get working on a fix right away, but in the meantime if you select the CHANNEL ID from the live TV grid, youāll be able to get playback going.
A fix is now on its way to the App Store in the latest Tablo app version (v1.4.2). You can choose to update the app immediately on your Apple TV to resolve the issue, but most devices should auto-update within 24 hours.