Thanks for the information. We are considering switching to a 4K Roku for our streaming, but keeping Tablo, of course. We see some acceleration with bootup and changing channels going to the Preview App, but not that much different between it and the regular App for Tablo on the Fire Stick. May I guess the Preview App also works with Roku?
No - the Roku app is totally separate. It was just built on the same back-end communication method as the Tablo Preview app.
My apology! I really meant the Roku App for Tablo, not using the Firestick App. Thanks for your assistance.
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Is there any update on this?
The new FireTV cube is scheduled for release this Thursday 6-21-18. I was hoping to upgrade to it, but I checked & it has the same operating system, CPU & GPU as the 4K FireTV dongle.
This is really going to be a pain if the same issue exists with the new cube. Are you guys going to be testing the new cube?
I resolved the issue with the 4K Fire TV dongle today. Installed a new 4K Roku on our main TV. Understand from Tablo that the issues we are seeing with the 4K Fire TV dongle doesnât present itself with the Roku.
Yeah, we know. 
We have ordered the new Amazon Cube and will have it available for testing in early July. Since itâs not available for direct shipment to Canada, itâs likely you guys will get a chance to use it hands-on before we do.
We are following up with Amazon in several ways but havenât heard anything concrete from their side regarding a solution.
We are also working on our side to find workarounds, but given that the issue is deep within the video decoder software on the Amazon device itself (and therefore not documented), itâs a bit of a trial & error process.
Either way, we want to get this resolved. Amazon should want to get this resolved. Hopefully we can get there soon.
Iâll definitely be waiting for your results before purchasing one. Iâm hoping by some miracle it does not suffer the same issues as the Gen 3 Dongle but I fear it will given it has the same operating system.
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I received an update to my 4k stick the other day.
I now have zero issues with playback.
I donât know if they fixed it or if as I stated before having mx player / vlc players installed plus the update.
But itâs working beautifully⌠hopefully some others reading this will try itâŚ
to install vlc use the âDownloaderâ app in the fire tv store, then use it to install vlcâŚ
Hrm⌠Ours is still showing OS 6.2.1.3 (build 1196) which according to Amazon is the latest.
Weâll try your workaround and see if it does anything on our end.
I also spoke to dam soonâŚ
live TV video is jerky (panning camera movement)
Iâm going to hit record and watch the recording
yep, it wasnât doing it before, now it is⌠
on both record and live
Weâve always seen it on both recordings & live TV.
I can confirm both the Table and Tablo Preview apps do not work with the Amazon Fire TV Cube. There is constant stuttering and both live and recorded content.
Very disappointing to read this has been an issue since January and itâs still not fixed. I wish Tablo would hurry up with a work around, I donât believe Amazon is going to do anything on their end.
Let me know if there is anything I can test to help out.
At least we all know now that it still exists on the Cube.
Boo-urns.
Thanks for the heads-up.
As mentioned, this is one of our top priorities but the going has been slower than weâd like.
Weâll be sure to keep everyone posted in the meantime.
I too have the same problem with the new Fire TV Cube. There is constant stuttering in both the live and playback modes.
Unfortunately, I believe you are correct here. Amazon has no motivation to fix this. In their world there is no problem - there are not enough Tablo users to make it relevant for them.
Just installed my new Amazon Cube and am experiencing the motion jitter noted above. Makes it impossible to watch. Interestingly it did not happen with my Fire Stick I purchased in Janurary which was moved to another tv. Make me want to 
.
Iâve had it with the Tablo device⌠I donât care if you keep telling us this is a FireTV issue. It doesnât matter. The Tablo simply doesnât work with current FireTV 4K devices. I founght this for over a year now and all we get is excuses. Sure, the Tablo app works with OTHER media boxes, but OTHER streaming services also work just fine with the FireTV!
Its pretty obvious that Amazon is NOT going to fix this. So how bout you guys step up and modify your data stream so it works with the current crop of FireTV devices?
You can blame it on Amazon all you want but you could also fix it on YOUR end if you REALLY, REALLY wanted to!
All that matters is that ITS NOT WORKING and it hasnât been for well over a year! If YOU are not going to fix your data stream then its pretty obvious its not ever going to be resolved. Its as simple as that!
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