New Tablo - add to existing account

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This announcment:

A Message from the CEO Re: Subscription Account Changes

Hi Everyone – Yesterday, for the first time since we launched Tablo, we announced a change to the structure of our optional TV Guide Data Subscription. This change was not made with the intention of extracting additional revenue from our valued customers, but to enable per-device subscriptions for optional add-on features like Cloud DVR. What we should have done is grandfather all existing customers and honor the promise we made when you purchased your subscription, allowing you to add multip…

Has these instructions

to add a net new Tablo DVR to their grandfathered active subscription can contact support

That link takes you to an online Submit a request form, maybe it’s more responsive.