Sure, but with this firmware you can use BOTH the 4th gen and legacy apps, upgrading to this firmware does NOT require discontinuing use of the legacy apps.
I have a lifetime subscription and on this firmware I can remotely access my Tablo just like I always have been able to with a subscription, using the legacy (i.e. not 4th gen) Tablo app.
I have the Tablo SPVR2-01-NA, and it is currently running firmware version 2.2.42. Iâve read through this thread, and Iâd like someone from the Tablo team to answer a couple of questions I have so I have the âofficialâ Tablo answer:
My Tablo in connected to my home network, which has access to the internet. Will this firmware upgrade (v. 2.2.58) automatically be installed or will I have to initiate the upgrade once it available to my device?
I understand that after the upgrade is installed, Iâll be able to access the âSPVR2-01-NAâ Tablo via either the new 4th Gen Tablo app or the old Legacy Tablo app, is this correct?
After the firmware upgrade, will I still have access to the lifetime guide data using my Legacy Tablo app, or will all guide data come from the 4th Gen Tablo app source?
After the firmware upgrade, will I still have remote access to my SPVR2-01-NA Tablo tuner using the legacy Chrome or Fire TV Tablo app from remote locations like I have today?
If I still will have remote access to my SPVR2-01-NA Tablo tuner using the Legacy Tablo app, will I have access to all recordings, including those recorded using the new, white, 4th Gen 4-tuner device as well as those recorded via the SPVR2-01-NA Tablo tuner?. Reason for asking is each Tablo device has its own data storage.
If problems arise with remote access to my SPVR2-01-NA Tablo tuner or any other unknown recording/usage problem, will I be able to revert the SPVR2-01-NA Tablo tuner back to the previous firmware version that only works with the Legacy Tablo app? Will the process be documented?
I hope @TabloTV is looking at this same table and realizing that they should do something about those âXâ under the Gen4 app. I also hope they announce their long-term plan for the Legacy app, so we can all prepare if/when it does terminate. The further out the better, but understanding it may need to happen to reduce the infrastructure needed to run the flagship product(s).
What about those with the HDMIâs Tablos that donât qualify for these upgrades? I hope they maintain the legacy app just for us HDMI users
As shown in the example below, all Tablo firmware updates must be initiated by the end user.
If you select LATER on the firmware update prompt, the update will not be installed but will remind you periodically that your Tabloâs firmware is out-of-date.
After you update your legacy Tablo device, youâll need to complete the Legacy Transition Steps as well in order to be able to access your legacy device via 4th Gen apps as well as the legacy apps youâre accustomed to.
Nothing will change with your TV Guide Data Service subscription. Your legacy Tablo device will still need and use the subscription if youâd like to continue receiving 14 days of TV guide data and the other benefits that an active subscription enables on legacy devices.
If you had an annual or monthly subscription vs. a Lifetime subscription, and you choose to move totally over to 4th Generation Tablo apps where TV Guide Data and DVR features are free, you could consider cancelling your subscription.
Yep. NOTHING CHANGES ON THE LEGACY TABLO SIDE. You can continue to enjoy out-of-home streaming on supported legacy apps with your Lifetime subscription.
Via legacy Tablo apps, youâll be able to see all of your existing recordings. Again, thereâs no change there at all.
If you create recordings of free streaming channels on your legacy device via a 4th Generation Tablo app, those WILL NOT be visible via legacy apps.
There is also some limitations on seeing manual recordings created on the legacy side, via 4th Gen apps as outlined here:
Since you have BOTH a 4th Generation Tablo (white) and a Legacy Tablo device, after you complete the transition steps youâll be able to switch between both devices within the 4th Gen apps. Each will maintain their own separate storage, channel lineup, and database.
This update has been in beta testing for many months, so we do not anticipate any issues. However, it is possible to revert to a previous firmware version if required. This must be done by contacting support.
The trade-in coupon provides you with $30 off a 4th Gen Tablo.
If youâre not ready to make the switch, legacy Tablo devices and apps will continue to be available and supported for the immediate future.
Thanks for the prompt response to my questions.
Yes I already know that, I was just replying to the user wysiwyggin about the legacy app disappearing but then I remembered the HDMI tablos donât need the app if are only use on 1 TV
I have a 4th gen Tablo and a legacy Tablo. I updated the legacy Tablo to 2.2.58.
When I go to the 4th gen app on Roku device.
I see both Tablos on the screen if I select switch devices. If I select the legacy Tablo, it want to perform an install. It doesnât see the legacy Tablo only the 4th gen
What am I missing? I have attached 2 pictures
Hey there ⌠did you complete these steps after updating?
Since I already had a 4th gen Tablo, I have the app, updated the legacy Tablo to the new 2.2.58.
Went to the 4th gen app and selected the legacy Tablo, expecting it to require a scan. It display the QRCode for Tablo Setup - Tablo TV. Went there and only my 4th gen Tablo was found.
See the picture in the first post.
Youâll still need to do some setup steps even though you already have a 4th Gen account:
https://support.tablotv.com/hc/en-us/articles/41395108651540-How-to-Enable-the-Legacy-Transition-on-Your-Tablo-Device#h_01K5HSPTPDEDQ0BDDCPNK2N3GM
I have done the setup, this is where Iâm struck
Those who are already logged into an existing 4th Generation account should select the profile icon in the top right of the app and then selectADD NEW TABLO .
I select âAdd Anotherâ > âConnect Via Wi-Fiâ > Continue > Next. Tablo_XXXX is never display
Ah. Since your Tablo is already on the network, you shouldnât need to do that.
If your legacy Tablo wasnât showing up in the the list of Tablo devices available in your 4th Gen app, try logging out of the app and logging back in.
It should be there when you log back in. When you select it, it should allow you to jump to the channel scan portion.
If not, you can choose âEthernetâ when it asks you for setup, even if your Tablo is on Wi-Fi since âEthernetâ just tells the app your Tablo is already on the network.
Weâll update those instructions to make that clearer.
Thank you. That was the issue. Once I logout and login, both Tablos were displayed. I did notice that the legacy Tablo serial number change from GI- to SID. Wasnât expecting that.
Issue resolved
Glad to hear it!
Legacy Tablo devices have both SIDs and SERIAL numbers, but 4th Gens only have SIDs so thatâs whatâs displayed there.
Why does my legacy tablo say there are 7 recording failures, but when going to that selection it says âno recording failuresâ ?
This question was not answered above unless I missed it somehow. LONG time legacy user here. I wanted to ask about âunder the hoodâ aspects of this new update being offered to me starting today on my legacy Tablo.
Assuming: I update my legacy Tablo to the latest firmware but I NEVER intend to use the Gen 4 app or anything related to it. (I know at some point Tablo Mgmt will likely just drop legacy support and require Gen4 but for now I am going to ignore that possibility).
Does this new software offer âunder the hoodâ improvements that will effect my unitâs operating at all? Anything changed to improve my experience based upon my above presented assumption? I will likely try the new software if for no other reason than constantly being nagged to update the firmware.
I get all the posts above and it appears very easy to use the latest, especially if I simply retain my legacy app on my devices. I simply havenât noticed anything said about performance improvements with this update for someone in my use case???
@chileheadtim, that is odd.
What device are you viewing the Tablo on? Does this happen with other devices?
Itâs possible that clearing your app cache may resolve the problem.
This is through a Roku. Itâs the only device I generally use.
I just checked the android app and it didnât show any failures.
I checked the Roku again, and it showed 7 failures again, but now (an hour after I originally posted) it did show a list of failures which were probably legit signal strength issues I assume.
I just got the update shortly before my original post. Is it possible that it knew about the failures, but hadnât fully done indexing or whatever it needs to do with show metadata so it didnât know what to show?
Still though, when I checked the android app just a minute before checking the roku I would have expected them to match.
