There was a short Tablo outage last weekend…
That’s likely the cause of your recording schedule issues, not a firmware or app update.
I thought that this was just the Preview app re-branded, but it is clearly different. Or new bugs have been added.
When I hit pause (Fire TV), the video stops immediately, but the sound (5.1) continues for about 2 seconds. Which is bad enough, and one of the reasons I switched to the preview app a while ago. But now when I un-pause, the video skips ahead the amount that the sound played, so I miss the video for that couple of seconds.
I really hope Tablo fixes these audio/video sync issues with this “new and improved” app, or keeps the “Preview” version around for years to come.
I have updated to the latest version of Tablo for fire TV and the difference between the older version where you could easily view tiles of recent recordings in the order in which they were recorded and the new Tablo for Fire TV app is quite different. I am not pleased with the new appearance of recent recordings that appear as a list that you have to scroll down through rather than showing tiles of recent recordings that I have gotten use to.
I’m using the Android TV app on a Shield TV not a Fire TV so maybe things are different between the two apps but you are saying under Recordings you don’t see filters like All and Recent? I see both and they both work as expected. All is the alphabetical order while Recent is in reverse chronological order.
I think he is saying the layout of the recordings are different.
In the old app it was laid out like this…
TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW TV SHOW
Now the NEW app is laid out like this…
DATE 6/9/2020
TV SHOW TV SHOW TV SHOW
DATE 6/8/2020
TV SHOW TV SHOW TV SHOW
DATE 6/7/2020
TV SHOW TV SHOW TV SHOW
The filters are there, just the layout of the tiles of your recordings are different.
In the old app, everything was bunched together reading from left to right with the most recent recording starting on the upper left.
In the updated app, recordings are sorted by date with the most recent being at the top.
So, if you record a lot of weekly shows. The recordings could be towards the bottom of the list/screen if you start watching at a certain date. In the old app, it was almost always somewhere on 1 screen.
Hope that makes sense.
That does make sense, seems like there must be a difference in the way the Fire TV UI organizes things vs the Android TV UI.
The Fire TV stick now matches the Roku. And the Roku Recording/Recent was always superior to Fire TV stick.
I have multiple tablos and have never used or had a desire to use remote connect. I find it strange that on all of my units, I find that in the settings menu, my device is paired and set to full quality. Who am I paired with and why should it be if the remote connect option isn’t turned on?
Yes, I can see how this might be a bit confusing.
Even though you don’t have Tablo Connect enabled, the fact that you’ve connected to each Tablo while you’re on its home network has set pairing data for that Fire TV device.
If at some time in the future you enable Tablo Connect, that Fire TV device would be ready to use remotely.
We’re hoping to make the settings around this feature a bit clearer as we move forward.
I guess not wanting to have any of my own devices as well as any device of a visitor paired seems to be an elusive concept.
They’re both exactly the same.
RECORDINGS ALL is by series sorted alphabetically… you can use the alphabetical menu on the far right to jump quickly through longer lists.
RECORDINGS RECENT is sorted by date and shown by individual airing vs. by series:
You can start playback from either of these screens by highlighting the series or show and selecting PLAY vs. OK/ENTER.
Nothing has changed with the implementation of Tablo Connect despite the new details in the settings area. In order to access your Tablo any user would need to have your network password and connect to your Tablo on its home network. If you don’t have Tablo Connect enabled, any person who had previously accessed your Tablo would not be able to connect to it remotely despite pairing data being stored.
That being said, in addition to providing additional clarity in the settings screen we want to add additional functionality including the ability to revoke pairing on specific devices for those that have this feature enabled.
What’s being suggested is a preference for putting all Most Recent recordings in a tile format as is still done with Most Recent recordings in the web app (and the Recordings-All screen alphabetically) - just left to right, top to bottom in order or most recent recording. This puts a lot more shows/recordings on one screenful (maybe three times as many?) and lets you get to the recording you want (and see many available new recordings to watch) much faster.
It really isn’t tremendously useful to have the day/date listed on a vertical scroll on the main Most Recent screen … either format it’s all still in date order either way. Similarly, knowing that the program was 30 or 60 minutes (or whatever) long isn’t of key value (even if very rarely useful to know how long a playback would be … most times you know what the length of what you recorded is; it could in any case if wished be super-imposed on the tile); true of the channel and exact time too. All of this is usefully available in the web app when one clicks a layer or two down, if occasionally desired, and that’s fine.
Furthermore the smaller tiles in the vertical scroll are less distinctive/readable in a lean-back mode if viewed, say, on a projector or large-screen monitor from a distance, and the Firestick is more likely to be used in that way than the web app, so the two different formats seem almost flipped in utility.
Everyone has their own preferences for UI and UX, but for whatever little it is worth as a UX designer off and on for decades and a Tablo user going on five years, I much prefer the suggested format of the web app to this Firestick and Roku approach. This seems to me a degradation of the UI, not an improvement. (I am sure there are at least some who, fair enough, disagree.) I fear Tablo will report that they will be changing the web app to follow the Firestick/Roku approach for consistency, hope not.
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I am one who prefers the list of individual programs in the most recent view but as you point out there will be supporters of both. Further, I agree they will want to make it consistent across all platforms. That said, I hope they eventually support both types of the most recent view on all the platforms.
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My Tablo is now using the recent Android 2.0 version (Sony TV).
In Settings , I see that the guide was updated more than 24 hours ago.
The Scheduled Coming Soon screen shows the header Today three times! And the Recorded recent does not show what was recorded yesterday. I tried to update the Guide Data but it just keeps spinning.
A solution is probably to unistall and re-install the app! But that is not normal. What about reloading Microsoft Word every day?
That long standing problem should be corrected!
This is quite odd.
Do you turn your router or Tablo off in the evenings?
Would you be able to share a picture or video of of the issues you’re seeing with the scheduled or recordings screen with the support team? www.tablotv.com/ask-tablo/
It is possible that deleting & re-adding the app could help, but if this is occurring frequently as you mentioned it deserves a closer look.
I have run across several bugs. We have had programs on Recordings that didn’t actually tape, but can’t be deleted. I’m sorry, but I HATE the recordings layout in recent mode. The icons are too small, the oldest stuff is on bottom, and the way it pulls up when you select the program is far too cluttered.
I also do not like the layout in “recent mode” or the image view instead of the list view when you select a show with multiple recording. The list view was much easier to navigate and see all of your shows in one place. The horizontal scroll only shows a few episodes and you can’t tell if you have partially watched a show anymore - not sure what the benefit of these changes are. Also where is the “search” function and why was the “syncing” notification removed. And it is much slower to load when going from place to place. Really frustrated with these changes.
I’ve got an NVIDIA Shield TV that I use with my OTA antenna. Up until recently, I used the Tablo Preview app on it, and have now switched to the Tablo app, since that’s what Tablo advised. Now, occasionally, I cannot delete a DVR recording. What happens is that I do the “Delete”, and I get the circling wait cursor forever. To get out of that, I press “Back”, and then I see an “X” in place of the episode in the episode list. At the moment I have 4 of these “X”'s, and would like to know how to get rid of them.
I think that I’ve found a solution that’s unacceptable to me, but provides a workaround. Just cable up the Roku that I used to use, and bring up the Tablo app on it. That takes care of the problem, but is a lot of time and trouble finding things, unboxing, uncabling and then cabling up the Roku. Then going through the reverse process. Not acceptable, there should be a way to delete DVR recordings on the Sheld without having to use my old Roku.
What this really says to me is that the Tablo Preview app wasn’t ready for prime time at the point that it became the Tablo app.
Anyone found a way to get rid of DVR recordings that can’t be deleted for some reason?
Thanks.
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I have not seen this issue with the new tablo app on the Nvidia Shield. Have you tried to clear the app data or cache or worse case uninstall then reinstall the app?
Haven’t done that yet with this app. Doing a force stop, and clearing the app storage has “fixed” other apps, though. Next time this happens, and there will be a next time :-), I’ll try that.
One of the things I like about Android TV, gives you a degree of control that you don’t have with the others.