Hi there Tablo fans -
A new firmware is on the way for your Tablo!
Like previous releases, this firmware will be offered in a staged rollout. A small portion of users will have access to this firmware immediately. We will increase access slowly as we judge feedback and distribute the firmware to increasingly larger batches of units over the coming week.
The focus of this release is to address some issues you've reported recently including, problems viewing recordings on LG Smart TVs, streaming live TV without a hard drive and also to boost overall speed, stability and reliability.
Release Notes for 2.2.14:
• Performance improvements on launch of remote playback streams
• Performance improvements for 'Fast Live TV Startup' on Roku devices*
• Performance improvements for formatting and bulk delete disk operations
• Fix for auto-delete to reduce minimum free space on smaller disk sizes
• Fix for streaming live TV without a hard drive
• Fix for playback of recordings on LG Smart TVs
• Improvements to transcoding engine firmware
• Performance improvements when populating TV guide data, especially during setup or when adding new channels to the guide
• Fix for issue where fast forward previews were sometimes not generated for Apple TV
• Other reliability and performance enhancements
NOTE: Post-upgrade database processes (if needed) may take several minutes to complete. During this time the LED will be blinking. Do not power down the Tablo until the LED is solid again.
For tips and tricks on successful firmware updates head over to the Knowledge Base.
If you have any feedback or questions about this release, please post them below. If you need support assistance, place a ticket and we'll be in touch.
*Regarding the 'Fast Live TV Startup' change for Roku... There is some history behind this.
Tablo ramps up the length of the video segments it sends to streaming devices starting with three 2 second segments, then three 3 second segments, three 4 second segments etc..
When this setting is enabled, Tablo will wait for 3 segments of video before beginning the stream vs. waiting for 5 segments of video.
Previously, Roku was the one device that did not follow the 'Fast Live TV Startup' setting when selected because it would not allow the ramping up of segment lengths. However, that has now changed. Roku will now follow the 'Fast Live TV Startup' setting and will always be sent 2 second long video segments. In our testing, this has reduced the overall time for Live TV to begin streaming by about 4 seconds. That being said, because this also reduces the buffer of video segments, it can lead to incidences of 'Loading Please Wait'.
Long story short, if you see an increase in LPWs when watching via Roku, turn off 'Fast Live TV Startup' in the settings section of your Tablo app.
We hope you like this new update!