I sent this issue to Tablo Support, but I wanted to see if anyone else has encountered this problem.
I would try to remove the Tablo from your iPad then reconnect and sync. I had some issues and that allowed my iPad to reconnect. Inside the Tablo app click the menu top left, click disconnect at the bottom of the list of options. Click edit top right, then delete Tablo. reconnect and sync.
It’s not letting me do even that. Whenever I click on the top right icon on the iPad, it just refreshes the screen instead of bringing up the delete menu. I just hope that blowing away the iPad and restoring everything isn’t the only solution.
Have you tried restarting your iPad by holding down the power and home button until you see the Apple?
I had tried doing a power down and restart, and I just tried what you suggested. Neither method helped.
@snowcat - so when you long press the icon it just wiggles without option to remove? I have seen this several times with various iOS variants. The way I solved it in the past for people was to change the itunes password. changing the password would cause the app store et al to force you to re input the password naturally. Anything downloading, or in some weird limbo state would then prompt in app store to re-download, or complete… try that and see what happens.
I can remove the Tablo app just fine. But reinstalling doesn’t fix anything. What I was referring to was the circle arrow icon in the top right of the screen during the “select a Tablo” stage. What that icon should do is allow me to delete a Tablo, but it does nothing now.
Ah ok, sorry i misunderstood.
No problem. It’s just such a weird problem, considering every other device in my house can connect to the Tablo just fine, and every other app on the iPad works fine too. So it can’t be a hardware issue. I am hoping that the term “registration error” is the key to the issue, and it can be fixed by giving Tablo my MAC address. But I went ahead and backed up my iPad just in case I have to wipe it out and reinstall everything.
I just got back home today, and for the heck of it, I tried to connect on my iPad. Now I don’t see the old Tablo at all, and I can connect to the current Tablo just fine.
Hey @snowcat - sorry about the delayed response.
I’ve got the same thing as of today. Chrome connects just fine on my computer, but iPad add says "Registration Error - Unable to add “Tablo X”.
By Chance did you try and hard reset the ipad?
Yup, hard reset was done, still nothing. Works perfectly well on Chrome or on Safari, tried again this morning on the iPad and still getting the same message…
When I had the problem, nothing I did helped. Then I left it alone all day, and somehow it started working when I got home from work.
Is there somebody I should be talking to about this? I thought posting on the support forums would be sufficient. 2 days in and the issue persists, I cannot use the iPad to watch tablo, very disappointing. Only thing I haven’t done yet is completely reset the Tablo and try resetting up because I’m worried about losing my recorded shows…
Any help from official Tablo Supportt or should I be contacting somebody else directly about this?
@TabloSupport can you help?
Interesting. I happen to have a Netgear Nighthawk router as well, and we both had the same problem.