I’m going to vent a bit and give some background before going into yesterday’s problem.
I purchased my 4 tuner “refurb” tablo towards the end of February, so I’m pretty comfortable with it now. We have a few shows we schedule daily, and for the most part it’s worked as expected, but not without “glitches”.
The first Tablo was returned after the first week because I kept getting the “weak signal” on live and recorded shows. The signal shouldn’t be weak, as all the TVs have excellent signal strength. Tablo support did well and sent out another DVR, and so far that problem has gone away (loose coax port on the returned one).
I’m still running into occasional connection problems from time to time, and missed recordings because of it. This probably has only happened two or three times in the past six weeks, but it’s still annoying; especially for my wife who wasn’t completely on board with me ditching DTV and my “cord cutting” alternatives. To help resolve that issue I reserved the IP addresses for the Tablo, and the Roku2s I’m using in my modem settings, and added the recommended port forwarding settings for remote connections.
So far, so good - no connection problems since, but it’s only been a couple weeks. Now yesterday, my wife and I noticed the “frame by frame” FF and Rewind quit showing up. We could rewind and FF our shows, but the frames wouldn’t appear letting us know when to stop. Why would that happen?
Anyway, to correct this I reset the Roku and it still wouldn’t help, so I rebooted the Tablo by unplugging it and plugging it back in. This worked and now each frame shows for FF and Rewind.
Between the connection problems and now this FF/Rewind issue, my wife is losing patience with Tablo. I’ve owned it for barely six weeks and I’ve had to reboot the thing at least 4 times for various reasons. It’s hard to have much confidence in a product when it starts to misbehave, and the only solution is to “reboot” it.
Is the missing frame by frame FF a fluke? Should I just schedule a weekly reboot with this thing? Will it get better with future software releases?
My setup has two strong OTA roof antennas with a preamp connecting three TVs and the Tablo. I’m running the latest non-beta Tablo version with the latest release and updates for Roku2. My ISP is CenturyLink with a 40/10 MB connection that uses the Actiontec C1000a modem/router that has the Tablo and Roku hard wired in the living room. I have a 1TB Seagate Expansion Portable HD connected to the Tablo.
I like the Tablo/Roku combo, but it has to be reliable for my wife to buy into this setup.