So all will know the risks and pitfalls, my HDD has gone bust as a result of trying to do the data migration. I just bought a 4TB HDD. I’ve had it less than two weeks. Now the HDD is giving me trouble, not to mention I have lost the ability to watch any of my recordings. I reached out to TABLO support, and their response was, we cannot support you(see below):
"Tablo Support (Tablo)
May 26, 1:33 PM
Hi David,
I’m very sorry to hear that you’ve had some issues migrating the data to your new drive. Unfortunately, we don’t currently support or this use case.
We don’t recommend using the work-around mentioned in the forums for reasons like this. Primarily, your mileage may vary when using third-party solutions. The issue we’ve often seen is that (even with app support) when a Windows machine touches the Ext4 filing system, it can damage the files on the drive and cause corruption in the blocks.
This is primarily why we do not recommend doing this - the risk involved is too high. At this time, we don’t have a way of migrating the data for you. I sincerely apologize, David.
Thanks,
_David _
Tablo Support
Monday-Friday 9:30 AM - 5:30 PM ET
Tablo Support (Tablo)
May 26, 1:29 PM
Requests #18007, #18008 were closed and merged into this request.
David Murphy
May 26, 12:11 PM
I started using Tablo with a 1TB HDD about a year ago. I finally filled up the HDD after deleting all of the unwanted content. I purchased a new 4TB HDD to increase my storage capacity. I wanted to migrate the shows from the old HDD to the new one. One of the community forums said I could do this by downloading the Paragon ExtFS drivers to access the data on the HDDs. This seemed to work well initially. I installed the drivers, which allowed me access to the data. I copied only a few of the shows from the old HDD to the new one, as a test. Those shows played correctly with the new HDD installed. Once I saw that the test was successful, I started to migrate the remaining shows from the old HDD to the new one. That is when disaster struck. Apparently, the drivers are very finicky. About half way through the download, the HDD timed out. After this happened, I decided to copy all of the data to my PC instead. Then I deleted the data from the new HD which had previously copied, and started the download again from my PC to the 4TB HDD again fresh. It showed that all of the data copied correctly this time, but afterward, I couldn’t get the Tablo to read the HDD anymore. Someone else on the community forum had experienced a similar issue. They were able to resolve the issue by resetting the Tablo. I connected the old 1TB HDD so I could attempt this repair. In the end, the Tablo resetting only accomplished one thing. It wiped the memory from the 1TB HDD. Is there a way I can data wipe the 4TB HDD, as it appears the Tablo will no longer read it. I want to use the 4TB HDD. I have all of my data stored on my PC still. I think I can migrate it back to the old drive, but that really serves no useful purpose, as I will simply be back where I started from. I want to reset the 4TB drive, and move the data to it, so that it can serve as my primary HDD. Any help you can offer will be greatly appreciated. Thanks.
David Murphy"