My 4th-generation Tablo (model TF1284B-01-CN, 4-tuner) died the night of the recent firmware update (~Sept 9) and I can’t recover it. @TabloSupport
What it does now:
- Began blinking white ~once per second and never checked into your servers.
- I verified on my own network that it made no connection at all after ~11 PM the night the firmware installed — no DHCP lease, no DNS, unreachable on both wired Ethernet and Wi-Fi (other devices on the same network are fine).
- It has since degraded: after further resets, the LED now just flashes for ~1 second on power-up and goes out entirely.
Everything I’ve tried (all unsuccessful):
- Multiple power cycles, including a ~50-minute full power-off.
- Quick press-and-release reboot (per your reboot article).
- Full factory reset — held the bottom button firmly for 50+ seconds; I never get the blue reset LED at any point, so the unit isn’t accepting reset input.
This looks like the firmware update bricked the unit — it won’t accept a reset and won’t boot far enough to reach the network. I understand it’s just past the 12-month warranty, but since a firmware update you pushed killed a working device (and I see I’m not the only one — the “Tablos keep dying” thread), I’m hoping you can help with a replacement. Happy to provide the serial number, purchase info, and my network logs showing the exact failure time.
Thanks.