My 4th gen Tablo is far more glitchy than my Legacy. I am constantly getting failed messages and have to go back and then go past to watch some more. I often end up recording on both Tablos so I can just watch through a show. Are there any plans to address this in an upcoming firmware update?
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It could be that the new Gen4 Tablo has more stringent network requirements. Have you performed a network survey to ensure your network is up to snuff? I found that just connecting the new Gen4 Tablo to an existing network isn’t always enough to ensure trouble-free viewing. One really needs to ensure their network is capable - from the router to the streaming device. I did this over the past few months and now we’re viewing without issues.
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I would have to agree with wysiwyggin posted above. I ended up buying a new wifi 6E mesh router. This help tremendously. I can’t easily pull cat 6 cable for my tri-level/split house. Also I ended up buying better streaming players with more power and memory that was well worth the cost. My wife and I have never paid for cable and have been OTA folks for over 24 years now. The cost of the Tablo with HD, updated Roku players, and new router(needed a new router anyway) is peanuts compared to what cable cost or even a few months of YouTube-TV. Have had the Tablo 2 tuner for 17 months now. I will admit I felt like a beta tester but I hung in there and glad I did. Please describe in detail your set-up. There are some really knowledgeable forum members to try and help you out.
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Have high speed download and upload internet, top of the line ASUS router, Cat 6 cable. and my 4th gen 4 tuner Tablo is FAR more glitchy than my Legacy 4-tuner. We are constantly getting failed messages and have to go back and then go past to watch some more. Other unfortunate feature it simply kicks completely out of Library and says reconnect to Tablo. Only solution we’ve found it to pull power (and re-power) and then we can watch another episode. This issue is with both OTA and streaming. We often end up recording OTA on both Tablos so we can just watch through a show. Are there any plans to address this in an upcoming firmware update?
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Hi Thomas,
Sorry you’re running into that.
We’d need to troubleshoot to determine what’s going on with your 4th Generation Tablo.
Would you consider contacting our technical support team? They may be able to help.