Why can't I rewind a live show to the beginning?

I’ve had an original Tablo device for years. It recently lost its ability to tune in channels so I ordered a new one. The new one is much more difficult to use, too many screens and all, but it does do a much better job of tuning in. One big problem is that I cannot rewind any “live” shows to the beginning. What is up with that? My legacy Tablo had no problem doing that. also, on many recordings the picture freezes yet the audio continues to play. I have boxed my new Tablo up and I’m ready to send it back. How was such a perfect product ruined?

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What streaming device are you trying to do this on? AppleTv and mobile apps do not support this feature (no native MPEG2 support, so uses 3rd party programming), but I think all the other apps support it.

Hello!

I’m trying to watch on my iPhone, using the Tablo App. The older version of the app with my legacy Tablo let me do this.

The legacy Tablo used transcoding to take a native stream and convert it to a MPEG4 file type that can be read by pretty much everything.

The 4th gen Tablo uses the native MPEG2 stream. Mobile devices and the AppleTv can’t handle that stream natively (which is why there was no mobile or AppleTv support for the HDMI Tablo), but the Tablo engineers used some 3rd party methods to make most of the functionality work. But one of the major compromises is that rewinding a live stream (whether recording or not) is not possible on those devices.

You will need need a Roku, FireTv, or AndroidTv if you want that functionality (and I think the native Samsung and LG apps support it as well).;