We have recently found that the classic Roku app has been “updated” to either:
(1) have an impassable message directing you to the new channel, or
(2) has actually had all of it’s functionality gutted.
This has greatly disrupted out workflow and habits. My wife is quite infuriated, and I am unable to bypass the screen or provide any explanation as to:
(1) Who did this,
(2) Why they did it (e.g. was something broken [or going to break]?),
(3) How it could have been avoided, or
(4) what recourse we have as a customer (e.g. implied warranties)
Sadly, the only explanation I can offer her is “that’s what you get with proprietary software”.
I’m hoping that someone could provide a real explanation… perhaps pointing out the thread I could not find, the secret code to bypass the brick-wall we have run into, or even provide the (now presumed-to-be-useless source code to the original application) so that I might sideload it onto my Roku device?
The old app simply works better for most of our usage patterns. It is also a lot faster because it uses the roku-provided interface templates. I really don’t like it when marketing terms distort reality. I have no problem with an unsupported, unmaintained, legacy app… particularly if there was solid api documentation (e.g. so the old app could be replicated, if someone so wished)… but “ending support” is MUCH different from “intentional breakage”. What I saw required EFFORT on their side for this disruption, and is therefor offensive, as is the “soft and kind words” that cover what is far from a gentle reminder or light nudge, but really an act of force. What I bought is no longer what I have, and I’m not sure I want it.
I used the legacy app for a long time and compared it to the new app. I last month I finally deleted the old app because after long testing the new app is better running on 2.2.10 than the original app. Try it, I think you will like. I have 2 R3s and 1NP and they all work better with the new app.
Well mate, give it a go. The old trouble says it’s the bees knees and light years better than that first app, especially since 2.2.10 gave us that brill Recent Recordings screen – we mostly use that. (We have the Roku3.)
The Windows analogy would not be too far removed if rather than a “hard shove” into Windows 10 by manipulating defaults, they had an auto-installing mandatory security update that replaces your windows installation with a “Get Windows 10” wall.