I am having a problem where I am trying to view my Tablo through a chromebox using the web app. Through my initial trial 30 days with the guide everything went off without a hitch but just after I paid for my annual subscription to the guide I started experiencing problems. I’m not saying that paying for the guide service caused the problem just giving all the details I have in case anything is helpful.
I have the Tablo 2 tuner 64gb model that I purchased refurbished in January. It is on firmware version 2.2.26. I am using a seagate backup+ 500GB hard drive attached. I have the tablo connected through Ethernet to my network. My web app device is an acer CXI2-4GKM chromebox.
When I have the problem, the tablo will show the recordings page as normal with all of the headings at the top for sorting and the page looks normal as it should except for the body where you normally see the graphics for your recorded shows, it’s just blank/empty.
Then when this problem is happening and I go to the live TV section it’s showing all of the time slots at the top and the page looks normal as it should but it does not show the channel number or name on the left column and it also does not show any program data in the middle as it normally should. If i click where a channel would normally be to try to view it live, nothing happens.
I have read a previous post from years ago that I found on here that stated to go to the connect page for the tablo then use the red X on the right to unsync from the tablo then re-sync. That does work successfully to bring back my live TV and my recorded shows. However I have to go through this literally every single time I access my tablo via the web app.
Also I have had it happen 3 or 4 times now in the past week that I have been watching a recording over the web app and it will just exit the playback of the show and resume the above problem where live TV and the recordings are blank. Then after successfully disconnecting, unsyncing, and re-syncing it will show everything again but it will not remember where I was at with that show that I was just watching and it will start it over as if I had not watched any of it.
I have checked my iPhone app while all of this is happening and the iPhone app displays recordings correctly all of the time so far.
I am wondering if there is anyone who has been experiencing anything similar to me or if anyone has insights to a resolution or fix for my problem? If any more info is needed just let me know. Thank you for any help/suggestions you can provide!