I have been on the phone and many emails. My Tablo is under Warranty and Tablo is refusing to replace the defective unit. It was working flawlessly for months and now will no longer connect. They keep blaming network. But I borrowed another persons Tablo and worked first time. They keep refusing to replace my unit. It is a few months old bought directly from Tablo.
I’ve just taken a look at your ticket, and our team sent you an update yesterday afternoon with some additional troubleshooting steps to try (along with some details as to why we believe this is network related).
I recommend working with our team on these next steps - if you do, we’ll eventually be able to narrow down the issue.
I had a similar issue. Try a different 1 or 2 tb hard drive. Mine failed somewhat and Tablo connect was toast. Tons of drop outs and reacquiring both on live as well recorded shows. With a new hard drive my unit is back up and working great.