You also mentioned antenna with rotor…Tablo cannot handle rotor as it relies on a fixed location antenna.
Was it cloudy and rainy? Snow?
Getting RI stations in MA isn’t impossible or particularly difficult… With a good antenna.
With a so-so antenna or one that might not be positioned in that direction it’s a crap shoot.
After you got channel 12 did it stay around or vanish? How is the pixelated video?
Their transmitter has a 63 mile contour but if it’s cloudy that might double.
I lost 12 and gained 64. And now 64 is gone.
The other thing is that unless you have one of those big antennas, both of those channels are VHF-HI and the mudflap type that comes with the Tablo are UHF only.
If you got 12 or 64 it was from the wires connected to the antenna and not the antenna itself.
I have a Philips Hover which is long and lays flat
And a good choice for fair to strong signals of around 20-30 miles… So saith the Antenna Man Tyler.
It is VHF (HI) and UHF capable. VHF-LO would be about 4 to 6 feet long.
I’m ditching the Hover for the cheaper Philips one with the “ring” and the “bunny ears” - seems to be better. Still needing to hard refresh and re-install apps to get things to work, but the reception is slightly better. Occasionally get those channels and then lose them again, continuing to search the different ZIP codes for best results.
Appearantly the out of market scan no longer works on the Tablo Gen4 for DXing.
I used to be able to scan and save KXXV 25 Waco in Dallas via Tropo weather events. (Also KBTX 3 RF16 ss32/sq100 in Bryan Texas)
Friday the 6th I’d been watching KXXV for about an hour via antenna to LGTV. Sunday the 8th I was watching KBTX.
I rescanned and saved using Android mobile, LGTV app and Fire Stick 4k G2 but it doesn’t recognize the RF16 or RF26 signals. It’s not in the Channel Lineup or the Guide and channel count remains the same. I even changed the zip code to rescan. No joy.
So either the signal strength is below Tablo Gen4 threshold (ss31/sq100) or out of market has been “remediated” or deprecated.
Support Ticket #505620
Tag @TabloSupport @TabloEngineering @TabloTV
Here is the non-solution provided by Tablo Support. I’m going to check out the TVFool website (unsecure). It hasn’t been updated since 2009. Nocable is a dead link.
" Tablo Support - Eren (Tablo)
Feb 10, 2026, 10:16 AM EST
Hi there,
Thank you for sharing the details.
Tablo can scan channels with physical frequencies in the following range: 1 - 51. The virtual channel numbers on a station will be different depending on the station and location.
The Tablo responds to the OTA signal a bit differently than your TV does. The Tablo needs to encode all incoming signal to provide the DVR functionality, and this requires an interference-free and robust signal. A TV passes whatever signal it picks up through, as such, sometimes it will get more stations.
Usually, this is caused by the digital cliff effect. Simply put, the signal is just strong enough for the TV to pick up but just weak enough for the Tablo to miss.
More information can be found here: TV Antennas & Over-the-Air Reception - Tablo TV
And also here: Getting Technical with OTA TV Reception (AKA: Why Can’t I Watch This Channel?) - Tablo TV
Here are some tips to improve OTA reception that may help:
- Make sure the antenna is as high as possible.
- Try to avoid splitting the coaxial connection - there is a significant signal loss when you split the connection.
- Reference http://www.tvfool.com/ or https://nocable.org/ to ensure that your antenna is pointed in the correct direction.
- Shorten your coaxial cable; the longer the cable, the weaker the connection will become.
- Try using an RG-6 coax cable for better signal transmission.
- If you suspect there are LTE towers near your home or near the broadcasting station(s), using an LTE filter can help filter out the LTE signals that could potentially be interfering.
Whenever you make any of the above changes, run a new channel scan on the Tablo - make sure you click on the ‘Save and Continue’ or ‘Add to Guide’ button at the end to save the changes.
Thanks,
Eren
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET"
After a dozen email exchanges
Tablo Support - Brittany (Tablo)
"Feb 10, 2026, 3:49 PM EST
Hi there,
I am reaching out from the escalations team.
We would like to take a closer look at the Tablo to ensure the tuners are working as expected.
Please put your Tablo into remote access mode using the instructions listed below:"
Awaiting feedback from Escalations Team
Your request (505620) has been solved. To reopen this request, reply to this email.
Tablo Support - Brittany (Tablo)
Feb 11, 2026, 3:43 PM EST
Hi there,
Thank you for putting your Tablo into remote access mode.
We have run several tests on the Tablo and can confirm that the Tablo’s tuners are functioning normally
The TV displays the raw signal coming in from the antenna but the Tablo needs to transcode that signal to a format that can be played in the Tablo apps. The transcoding process means the Tablo will have a harder time with weak signals or signal interference.
The Tablo also has multiple tuners that the signal is split between. There is a powered splitter in the Tablo, but there is still a small amount of signal loss because of the multiple tuners.
You can read more about why the Tablo may not be able to pick up certain channels here: https://support.tablotv.com/hc/en-us/articles/27573315879572-Why-Am-I-Not-Getting-This-Channel
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
Awaiting Response from Escalations Team
Tablo Support - Brittany (Tablo)
Feb 12, 2026, 9:42 AM EST
Hi there,
We have checked the Tablo’s tuners and can confirm that they are working as expected.
As such, if the Tablo is unable to pick up these channels then they are either not compatible with the Tablo or reception needs to be improved.
There are a number of reasons as to how the reception may be effected. You can read about this here:
Hope this helps! Let us know if you have any other questions.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
Awaiting Response from Escalations Team
Tablo Support - Brittany (Tablo)
Feb 12, 2026, 4:57 PM EST
Hi there,
The broadcaster may have recently changed how these channels are being transmitted. For example, it could be related to a switch to NextGen TV (ATSC 3.0), but it could also be another type of signal update.
As we have not received any similar reports from other users following the latest firmware release, this does not appear to be related to the update.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
www.tablotv.com/support
Awaiting Response from Escalations Team
Improves channel scan resiliency for OTA channels non-compliant to broadcast standards
Tablo Support - Brittany (Tablo)
Feb 13, 2026, 2:56 PM EST
Hi there,
While we are unable to share information about other customers locations, we can confirm that we have not received any additional reports regarding these stations.
Please note that ATSC 3.0 was mentioned as an example of how a broadcaster may have modified its signal transmission. The issue could also be related to another type of signal update implemented by the broadcaster.
Alternatively, the problem could be caused by a weaker signal or signal interference. As mentioned, the transcoding process means the Tablo will have a harder time with weak signals or signal interference.
Based on our review, your Tablo is functioning as designed, and there are no performance issues identified on our end. Because the signal originates from the broadcaster, we do not have the ability to modify or control these transmission changes.
If you would like to investigate this further, we recommend contact your local broadcaster(s) to confirm whether any recent transmission updates or changes have occurred in your area.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
Awaiting Response from Escalations Team
Tablo Support - Brittany (Tablo)
Feb 13, 2026, 4:06 PM EST
Hi there,
I do apologize for any confusion on our end.
My understanding of the issue was that your were no longer able to KXXV 25 in Waco and KBTX 3 in Bryan through your Tablo.
If that is not the case, please let us know how we can help you?
Please include as many details as possible, the more information you can provide on your inquiry, the better we can help you.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
After 24 Email Exchanges
Awaiting Response from Escalations Team
Tablo Support - Brittany (Tablo)
Feb 13, 2026, 5:09 PM EST
Hi there,
Thank you for your follow-up.
There are no adjustments we can make on our end to adjust the channel and how its being received.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
Awaiting Response from Escalations Team
Tablo Support - Brittany (Tablo)
Feb 20, 2026, 1:53 PM EST
Hi there,
Thanks for reaching out with your question.
The release note referencing “improves channel scan resiliency for OTA channels non-compliant to broadcast standards” does not prevent out-of-market channels from being scanned. This improvement helps the channel scan process tolerate unusual or irregular broadcast characteristics (for example, non-standard encoding parameters from a broadcaster). It does not restrict which channels can be detected.
If a channel is not being scanned or appears inconsistently, it is most commonly related to reception conditions such as signal strength, interference, antenna placement, or intermittent broadcast quality. There is no firmware limitation that causes this to happen. Even channels that briefly report high signal strength may not be consistently detected if the signal is unstable during the scan.
If you’re continuing to see issues, we recommend running a fresh channel scan and double-checking antenna setup and cabling to ensure the best possible reception.
Please let us know if you have any additional details you’d like us to review.
Thanks,
Brittany
Tablo Support
Monday-Sunday 8:30 AM - 2:30 AM ET
Not a good look when one of the links provided doesn’t even work. Time to update the customer service run books. 
2 Likes
While awaiting response from the Escalations Team… Support Ticket #505620
Close the ticket…
27th email received from Escalations Team February 20 (refer to above post). So if your rescan isn’t working, “keep rescanning until it does work”. Useless.
Saturday the Tablo Gen4 was getting fewer and fewer channels with each rescan. The signal 
indicator got worse and worse and flipped from channel to channel. I did all the standard “jiggle the handle” recovery methods to no avail.
Sunday morning I power cycled (unplugged the power) to perform a “cold reboot”. Afterwards it worked “normally”. Meaning a different problem surfaced where there was a station that was in the Channel Lineup but not in the Guide. I opened another support ticket. The channel appeared later that afternoon. Still haven’t heard from support on that ticket.
Wednesday morning I’m able to rescan and save out of market stations again. Watching and recording out of market also.
But only if the signal strength is above midpoint. Although local KHPK 28 (ss30/sq98 - 2 red dots) scanned and saved. So it’s inconsistent.
