Unable to switch from wifi to ethernet

I am enjoying my Tablo over the wifi, but I have recently figured out a way to move the Tablo very close to the Gateway Fiber modem. I have tried the ethernet cable attached from the modem to the Tablo but it will not show up on the TV’s. When I unplug and just use wifi everything works fine. After plugging in the ethernet cable I reset the Tablo and the modem. What am I missing?
I want to use ethernet for a faster response.

Ethernet is usually the better, more stable option. This may be helpful.

Yes I have plugged the cable from the 4th gen Tablo to modem and hit the reset button. Does not work. I feel like I may have to completely remove the system and start fresh with the ethernet connection.

This is just a wild guess from left field. Remove power and re-apply while the ethernet cable is attached. It shouldn’t make any difference but try it anyway.

I’ve seen where some types of fiber modem gateways act similar to business router gateways which put the wired devices on one IP subnet, while the wireless devices are put on another IP subnet. This is different than most commercial off-the-shelf wireless routers for home use since they will use the same IP subnet for both the wired and wireless devices.

So, if you have a computer that has both wireless and Ethernet capability, see if you are getting the same IP subnet when the computer is wired compared to wireless. I’m guessing that the wired devices are getting a 10.x.x.x IP while the wireless devices are getting a 192.168.x.x IP. If so, then that’s the problem since the Tablo client app is looking for the Tablo device on the same IP subnet via subnet broadcasting.

As of now, all of my computers, printer etc are wireless. The gateway uses the Plume pods as wireless routers. The main Pod is wired ethernet to the modem. That may be the issue.

How do I check the IP? I am not computer savvy.

@Edk - how many Ethernet plugs on the back of your modem that you plugged the Tablo into? Is your fiber modem combined with the router?..or do you have a separate router?

Three ethernet outlets on the modem. The modem has one ethernet plugged into one of the Plume pods. the other pod (I have two) is connected wireless.

The pods act as a mesh router. I don’t have an actual router.

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I just looked, The IP wireless on my MacBook is 192.168.

Okay, it sounds like you’re bypassing the built-in fiber device router and using the Plume as the mesh network router. You’d want to plug your Tablo into one of the Plume devices, not the fiber device/modem/router, in order to be on the same network. Ideally, you’d plug it into the same pod that’s plugged into your fiber router.

EDIT: this is a normal configuration, I think you just have the Tablo connected to the wrong device/router.

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You might also be able to log in to the fiber modem/router device and configure something that would force both wireless and wired networks to use the same addressing. The login info should be on a label somewhere on that device to access it from a web browser. Your internet provider might also be able to help if this change is possible. I wonder if providers are doing this to boast >.0-.255 IP addresses available. Who knows.

I run everything (including my wifi access point) through a business class 26-port cisco switch. My entire home network, both wifi and ethernet, is on one IP addressing group (subnet?). Further, everything <=.100 is fixed IP which I manage explicitly for all of my hard-wired devices. Not sure why, but I got started that way years ago and have just continued.

That did the trick. Working fine connected to the Plume. I didn’t realize that the pods had eth connectors.

Thanks everyone for the input and help! I knew it had to be something simple.

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Great, glad it got worked out. You can just abandon those remaining Ethernet ports on the modem because all that single line does is provide Internet to your Plume. Use your Plume pods to connect and manage everything now.

This is how mine is configured but with an older Netgear Orbi mesh system.

Also, if you connected the Tablo Ethernet port to a satellite Plume pod, you’re still using wifi, albeit the ‘backhaul’ wifi. It’s best to connect directly to the main Plume pod that’s connected directly to your fiber modem if you want to avoid the backhaul wifi too.

I do this for certain Ethernet devices and should probably do it for all. I also got a static IP from my provider for $5/month, which seemed to improve my overall home network stability. Whether it does or not - I plan to host a website so I needed it anyway.

As @DaWeav indicates, I had this issue with my Ziply provided modem when I initially set things up

My solution was to remove the Ziply modem from the mix completely. Now I am configured with the Ziply ONT → TP-Link XE75 (Router/Mesh) → 1GB switch

This also saved me $15 a month for the modem rental

Stunning to me that with all the modern technology advances we consumers still have to become half-baked network admins to make this stuff work. :crazy_face:

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I’m just glad we’ve advanced beyond BNC, serial, and parallel ports. I do think modern technology (and YouTube) has come a long way to enable more novices to do their own thing.