Unable to start recording from beginning while live on Android

When a show is on live and recording, if I choose to play the recording from my Library, the show starts in-progress and and I cannot rewind to the beginning. The show will start playing at the current time, not the beginning, and I’m only able to rewind back to the time I started - exactly like if I was playing a live show that is not recording. I can back out to the Library and there is a choice to resume or start from the beginning, but both options start again at the current time.

I have a Samsung phone and tablet, and both are exhibiting this problem. It does not occur on Roku or Android TV. This is a new behavior over the last few weeks, it used to work properly.

I’ve tried restarting my Tablo and uninstalling/reinstalling the app on my phone. Is anyone else having this problem? I have a 4th gen Tablo with the latest firmware (2.2.54)

Are you sure this is new behavior? I was under the impression that mobile devices (Android or iPhone) always had that issue, just like AppleTv, because of the way MPEG2 works on them.

But it could be a new issue. It is acting as you described right now. I just never use my phone this way.

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What do you know, I was sure it worked a couple months ago, but I must be wrong.

I searched on the forum before posting, but I didn’t think to search the support articles.