Unable to download guide

Took me a while to figure out the difference between “grid” and “guide”, but all is good now. Thanks for the help.

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My system just updated this week and as I got through the week I have started to watch channels drop from the schedule. I have rebooted, checked network connections and done everything I can. Now my system will not do updates, and not update the schedule at all. I am now missing my recordings.

I have a ticket in with support about all this plus tracking from my firewall of the connections to lack of connections today. It used to connect to a http://data.tmsapi.com site for content and now that site is down.

Hope support can reach out soon!

We’ve received your ticket, and our team will be in touch ASAP. As a heads up, try to wait for a response from our team before sending additional updates/details to your ticket; each time you do this, it will reset your position in the queue, which can/will elongate response time.

More details here: https://support.tablotv.com/hc/en-us/articles/208312123-Tips-Working-with-Tablo-Support