I just compared the Tablo TV guide to comcast and with what is really on TV. Right now Tablo says that Modern family is on WFLD (FOX) 32.1, but it is actually an new X-Files special called : The X-Files: Re-Opened.
This is a problem because it means shows will not be recorded correctly. It also took a long time to load today.
@HobbesGrrr Let us know if there are any further discrepancies, and we can a correct source to fix our guide data provider’s lineup. Feel free to let us know directly via a support ticket.
Sorry if this is the wrong place for this input. If it is, please advise.
We were pleased to see that our provider added a new channel. The new channel was placed on the guide, but somehow an existing channel, ESCAPE, was “bumped” to the bottom of the list. The line with channel name and number is showing, but there are no programs listed. Nothing I have tried allows me to view the guide for it. I thought I just needed to wait for things to process, but there has been no change after a few months. Please advise. Thank you.
I’ll pass this along to the team, but the best process to take is as soon as you notice any issue with data to send a ticket to the team with the zip you’re using and the channel number: www.tablotv.com/ask-tablo
That way we can track the issue for you, and the resolution will occur much more quickly.