I started the firmware update process and it’s been stuck on “Downloading” for about 30 minutes. I watched the progress bar complete before it got stuck. Don’t know what to do, I hope they didn’t brick my Tablo!
Their systems are all screwed up today.
DON’T CHANGE ANYTHING UNTIL THEY GET IT FIXED!
Go to another device, try to connect, and see if it’s done installing the new release.
The firmware installs on the Tablo Gen4 device. Access to other apps on other devices are not useful.
The instructions stated to not do anything during the update. This is imperative!
It says nothing about download restrictions
So reboot or power cycle should be ok. I would confirm that with @TabloEngineering @TabloTV @TabloSupport
Having a stuck firmware update screen isn’t all that unusual even on legacy. The instructions say don’t unplug the tablo device
Ok. “Do not unplug during the update”. Like I said.
