Tablo shows up in the iOS app but not the webApp

tablo shows up in the iOS app but not the webApp

why?

We’ll need some more info to figure out why…

Are these on different devices? Or are you using the browser on your iPhone/iPad?

Are you on Tablo’s home network?

I needed to restart the Tablo. It was frozen on “Updating Guide Data…”

As reliable as usual.

fwiw, You weren’t alone.After noticing a show that was recorded 5 days ago didnt have the FFWD screen shots (and actually the show still said it was ‘recording’ while i was watching it on Roku), I tried to login via webapp , but it didn’t see the Tablo. I checked the android app, and sure enough it was stuck on Updating Guide Data. Reboot fixed mine as well.